Write a review

Santander: Basic Current Account reviews

Name: Basic Current Account
Rating: 3.91 (298 reviews)

View other Santander products

3.88

Based on 298 reviews, last reviewed 7th Mar 2025

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

50%

21%

14%

12%

Latest highest rating:

4

Excellent Banking with Santander I have been with Santander from when they started here. They have always been helpful. They email if they think that something is suspicious on my acc... Read more Reviewed on: 7th March 2025

Latest lowest rating:

1

They are so rude, they mess up and don't hold themse... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not a... Read more Reviewed on: 4th March 2025

Read all reviews See your review

About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

Santander Basic Current Account reviews (298)

Review of the Santander, Basic Current Account:

Suits my needs

Suits my needs, no fees at all... Had for a few years and they throw lots of great deals at me i.e. low interest loans, credit cards etc so cannot fault! Reviewed on: 22nd November 2019

Fantastic

Great bank. Great people. Fantastic service. Reviewed on: 4th February 2018

Easy online banking

I always find using online banking a god send and Santander’s is very easy to use! Only thing I would change is easier log in on iPhone! Reviewed on: 30th January 2018

Free, no hassle bank account

The easy to use mobile banking to manage my finances is a big advantage. I've never had a problem and it helps me to budget without ever having to visit the bank. I don't get time for that. A free current account with no hidden costs. A very good service. Reviewed on: 21st January 2018

Great service

Basic bank account was recommended by Santander for me as I am in a lot of debt having basic account means I cannot go overdrawn which is great for me Reviewed on: 15th January 2018

The best I've used

Easy to manage on computer and phone. User friendly interface enabling easy money transfers. Reviewed on: 5th January 2018

Excellent service

I struggle with debt and Santander have been so helpful I have a basic account which means I can't go overdrawn which is helpful all staff in branch have been so helpful setting up the account Reviewed on: 17th December 2017

Does what it says on the tin

No issues in seven years -always helpful Reviewed on: 21st November 2017

Very good friendly easy to use and operate service I have been with them for 48 years since abbey national days

I enjoy my banking with Santander and the staff are always helpful and the online banking and apps are a pleasure to use I am very glad to be banking with Santander for so many years! Reviewed on: 21st November 2017

great service

I have used the online facilities and I've never had any problems at all, the staff in the branch here are professional , informative and gave great service , all my enquiries have been dealt with swiftly and all have been dealt with properly. Reviewed on: 20th November 2017

Bog-standard account

Basic low interest account. No frills, so what you expect Reviewed on: 20th November 2017

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Reward Account
from NatWest 4.77 from 935 reviews
Citigold Current Account
from Citibank 4.74 from 8 reviews
Student Account
from permanent tsb 0.00 from 0 reviews

There's still more to see!

Santander has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub