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Santander: Basic Current Account reviews

Name: Basic Current Account
Rating: 3.92 (287 reviews)

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3.88

Based on 287 reviews, last reviewed 22nd Nov 2024

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

50%

21%

14%

12%

Latest highest rating:

4

Spoke to a real person Was so good I could speak to a real person very quickly Reviewed on: 22nd November 2024

Latest lowest rating:

1

Didn’t help me to return my stolen money . Didn’t help me to return my stolen money . I contacted them several times and was told that it was impossible because the fraudulent company actually ... Read more Reviewed on: 23rd September 2024

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About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

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Santander Basic Current Account reviews (287)

trouble free bank and products

I have been with Santander for many years now. always found them helpful and never had any problems with any products they offer .excellent customer service also Reviewed on: 8th November 2017

Thumbs up!

Brilliant service and good customer service Reviewed on: 7th November 2017

Happy banker

Recently we had to tie up a few accounts in my late mothers name, the bank was so helpful. Their professionism made this prices so smooth. Reviewed on: 7th November 2017

Good customer service - not a fan though

I have a basic current account with Santander and the staff are good but I don’t go into the branch very often. I don’t like putting my card in the machine and entering my pin. I also dislike having the staff mention about upgrading my account when I’m not eligible - I am turned down every time I try! So annoying. Very security conscious which is a double edged sword - some will like it and some won’t. I also dislike the length of the queues in my local branch. Reviewed on: 6th November 2017

good

Have been with this bank for over 20 years now. They look after our single and joint accounts. Would consider this a good bank Reviewed on: 6th November 2017

FREE MONEY

I HAVE NO IDEA HOW IT WORKS BUT I GET CASH BACK CREDITED TO MY CURRENT ACCOUNT JUST FOR PAYING MY UTILITY AND TELECOM BY DIRECT DEBIT AND OTHER THAN THE £5 MONTHLY FEE IT COSTS ME NO EXTRA JUST TO PAY MY BILLS! ON TOP OF THAT I GET 3% P.A. CREDITED MONTHLY ON MY CURRENT ACCOUNT BALANCE, QUITE OFTEN MORE THAN I CAN GET IN A SAVINGS ACCOUNT WITH MOST PROVIDERS AND , OBVIOUSLY AS IT IS A CURRENT ACCOUNT, I HAVE COMPLETE ACCSS TO MY FUNDS AT THE DROP OF A MOUSE OR AT ATMS ETC. Reviewed on: 25th September 2017

Good banking

Very helpful when you are banking with money Reviewed on: 29th June 2017

Awful

Went the company was Abbey , the service was great. The service went down fast, it was like dropping onto concrete. Hard , tough and blank. The staff were rude and customer services was 100% crap. I changed to the Coop bank. Ace service Reviewed on: 17th June 2017

Never any issues, good customer service

Having tried several of the high street banks Santander is definitely the one I would recommend Reviewed on: 11th June 2017

interest

suddenly stopped interest on account Reviewed on: 10th June 2017

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