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Santander: Basic current account reviews

Name: Basic current account
Rating: 4.33 (335 reviews)

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4.33

Based on 335 reviews, last reviewed 11th Jun 2026

33% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

20%

13%

11%

Latest highest rating:

5

Very good security and good online experience Very good security and good online experience Reviewed on: 11th June 2026

Latest lowest rating:

2

The current account does everything you need it too... The current account does everything you need it too the main issue is the complete lack of people available to see in branch. By the time you have com... Read more Reviewed on: 16th April 2026

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About this product

The Santander Basic current account is for people who’ve been turned down for another current account, have a poor credit history, or are new to the UK for work or study.

The Basic current account has a contactless debit card, basic banking facilities, mobile banking as well as no fees for using Santander cash machines abroad.

Santander Basic account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

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Santander Basic current account reviews (335)

Excellent

The customer service is brilliant Reviewed on: 24th January 2020

Was well coming

Tuck me less then 5 mins to get where I need to be Reviewed on: 19th January 2020

No hassle bank

They cause me no hassle i moves from lloyds to santander with ease a year ago no silly charges Reviewed on: 18th January 2020

Basic Current Account

I have had the account for 12 years and never had a problem. I like the app and can easily check my balance, make transfers instantly and view transactions. I would like it if it updated in real time. Reviewed on: 12th January 2020

Basic account so what do you expect!

I feel the security is really good these days, certainly been lots of improvement. With it being a basic account there's obviously no extras, but it does fine for me. Reviewed on: 11th January 2020

Fab!

Santander has been my bank for many years ove never had any problems.the inbranch staff in my local branch are so helpful Reviewed on: 28th December 2019

A decent, reliable bank

Good customer service and never had any issues with them. Reviewed on: 26th November 2019

Average bank account

The basic account is.... basic. No frills, no rewards It's nothing to write home about when compared to other banks' offers. Reviewed on: 25th November 2019

Simple and easy

It lives up to its "basic" name. Simple, easy, and nothing to worry about! Reviewed on: 23rd November 2019

Standard account

No issues but just basic big standard what you expect Reviewed on: 23rd November 2019

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