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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.83
Based on 2,056 reviews, last reviewed 2nd Apr 2025
66% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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11%
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Latest highest rating:

5

Friendly approachable staff. Friendly approachable staff. Having access to able to visit the office to discuss matters is great. Great deals on savings. Reviewed on: 2nd April 2025
Sheila T's avatar
Sheila T

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (2056)

Review of the Scottish Building Society, Savings:

Just opened up a Cash ISA.

2
Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening the account to receiving my login information so that I can move funds in. You only have 14 days in which to do so and I've already wasted a week. The service desk promised to email me the account details and never did. To transfer an existing ISA into this account you need to manually download and complete a Transfer Form and post it to them - others do this online and all completed within 24 hours! No confirmation that they received the form so I don't know if it will move across - time will tell! Another call tomorrow I think. When it did finally arrive, their account information letter is not very clear. To transfer funds in from your bank they detail 2 account numbers are required, one for the company and a unique one for your actual account. They don't make it clear which the second account number is for as it just says "Your account number". Obvious when you know the answer, but the letter could simply say "Your unique SBS account number found at the top of page 1". So their business practices seem to be as they were in the 1980s! Not impressed and wont be using them again. One positive, their interest rate is competitive. Reviewed on: 6th November 2024
Mark J's avatar
Mark J

Sets standards for others

5
Good customer relationship. Knowledgeable and helpful staff. Reviewed on: 24th March 2025

Friendly, approachable, knowledgeable

5
My experience, everytime I go there has been exceptional and I am always made to feel extremely welcome. Always happy to help if I have anything I may want to ask or discuss about. It is always a pleasure to go there, always a warm welcome when I arrive. Reviewed on: 24th March 2025

Knowledgeable, professional staff/society

5
I enjoy being greeted with a smile and can take a seat to conduct my business!. Reviewed on: 24th March 2025

Friendly, approachable, professional

5
Always informative, friendly and professional. Reviewed on: 21st March 2025

Dependable, friendly, Scottish

5
I enjoy banking here. Relaxed experience. Friendly and knowledgeable staff. Reviewed on: 21st March 2025

Fair, friendly, welcoming

5
Very good information from friendly staff. Reviewed on: 21st March 2025

In branch service review

5
I would like Scottish Building Society to try and have an app for flexible transactions for the customers. Reviewed on: 21st March 2025

Good friendly people

5
Great service, great people, could not be happier. Reviewed on: 21st March 2025

In branch service review

5
Helpful staff, quick and efficient. Reviewed on: 21st March 2025

In branch service review

5
Scottish based and that is very important to me. Reviewed on: 21st March 2025

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