Smart Money People Logo
Share this page
Link copied

Staysure: Travel Insurance reviews

View other Staysure products
4.82
Based on 3,465 reviews, last reviewed 25th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024
norman h's avatar
norman h

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024
Stephanie W 's avatar
Stephanie W
Read all reviews See your review

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your exp...

Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Incompetent, ignorant, do not know their job. Avoid.

1
Wait until you have to make a claim. They use Davies who are badly trained, get everything wrong and are impossible to deal with to deal with. Very unimpressed. Told me they wouldn't pay back APD when I was only claiming a deposit back, told me there was no valid claim as the £200 deposit was 'within excess', used the wrong sort code when finally paying me my money back, having accepted that I did have a valid claim, left me holding on the phone for 22 minutes and then cut the c... Reviewed on: 20th June 2024
Deborah Wilson's avatar
Deborah Wilson

Staysure says they don’t cover loss of enjoyment

1
We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality....so we thought! The policy invluded my husband's heart problem. A few days before the trip unfortunately I became poorly. I tested positive for Covid, and a visit to the doctors confirmed a severe sinus infection, 1 was prescribed antibiotics and steroids. We called Staysure as I was not fit to travel. We needed to cancel our hol... Reviewed on: 25th November 2024
Stephanie W 's avatar
Stephanie W

Competitive

5
Always competitive and are sensible about health conditions Reviewed on: 10th October 2024
norman h's avatar
norman h

Good response to claim.

5
Good response to claim. Very good interaction with agent Reviewed on: 8th October 2024
Patrick R's avatar
Patrick R

Great cover for pre-existing medical conditions

5
I always use Staysure for my annual family travel insurance, my partner has medical conditions and Staysure always has the best price and cover. I called them to sort my renewal this year and their staff are knowledgeable and friendly, I always highly recommend them to friends and family. Reviewed on: 7th September 2024
Jennifer Wood's avatar
Jennifer Wood

Sail away..

5
Very competitive rates and cover most ailments. Reviewed on: 4th September 2024
John Mason's avatar
John Mason

Intrepid Traveller

5
I am fit and well and had a Stem Cell Transplant 9 years ago. Staysure was the best quote and I have been with them since then and travelled the world (no claims!). Even got 3 free months post covid Reviewed on: 4th September 2024
Mary H's avatar
Mary H

Not disappointed. Very impressed.

5
Used them for a few years now and never had a bad experience. Very intuitive website that is easy to use and when I needed to call, I got great customer service by very polite and knowledgable people. Reviewed on: 4th September 2024
Kerry's avatar
Kerry

Very competitive online holiday insurance site with...

5
Very competitive online holiday insurance site with varying levels of coverage as required. Reviewed on: 4th September 2024
Terence E's avatar
Terence E

Competitive

5
Competitive and covers what I need Reviewed on: 25th August 2024
Stephen Cole's avatar
Stephen Cole

Excellent company, easy, efficient and all informati...

5
Excellent company, easy, efficient and all information clearly and effectively explained. Highly recommended for travel insurance to ease worry and provide all you need for your travels. Reviewed on: 24th August 2024
Dawn's avatar
Dawn

Do you have a different Staysure product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Staysure has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub