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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13769 reviews)

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4.95

Based on 13,769 reviews, last reviewed 27th May 2025

250200% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Listened to my problem and had a sound professional... Listened to my problem and had a sound professional advice. Reviewed on: 27th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13769)

Review of the StepChange, Debt Management:

Step Change helped me when I needed it most

Following the sudden death of my partner I was left with considerable debt. Step change took over and I was able to set up a debt management plan. They liaised with my creditors and supported me throughout the process. Reviewed on: 9th July 2020

Listened to my problem and had a sound professional...

Listened to my problem and had a sound professional advice. Reviewed on: 27th May 2025

Caring and understanding

Every thing was very professionally conducted and with compassion when I was in a very difficult situation. Reviewed on: 27th May 2025

I am very happy with my experience with stepchange

I am very happy with my experience with stepchange, my life has gone from stressful and not worth living to feeling manageable and feeling supported to keep on going. I am grateful for their support. They gave me all of the options I would be eligible for and let me choose the one that I thought would be best for me. They were understanding when I contacted customer support with nay queries or concerns. They have been helpful with keeping in touch to update me on where I am at and have been supportive with reviews. Reviewed on: 27th May 2025

It was professional and relatively easy to sort my f...

It was professional and relatively easy to sort my finances out. Reviewed on: 27th May 2025

DPM support

They helped me setting up my DMP and dealt with my creditors. I felt supported all the way as I always thought there were no options for me. Reviewed on: 27th May 2025

Made a very stressful & upsetting period more manage...

Made a very stressful & upsetting period more manageable & was very understanding Reviewed on: 27th May 2025

Excellent Charity

I feel as if I have my life back with Stepchanges help and can see the light at the end of the tunnel. Reviewed on: 27th May 2025

You are not judged and nothing is too much trouble w...

You are not judged and nothing is too much trouble when you need to speak to them. Reviewed on: 27th May 2025

Back on track

Becoming a widow brought unexpected everything including debt! Stepchange helped me to stop the overwhelming stress and worry. They spoke to the credit card companies for me and arranged one easy affordable payment per month. I now feel i can start to rebuild my life which will take time but i am certainly heading in the right direction thanks to Stepchange Reviewed on: 27th May 2025

StepChange changed my life

I was swimming in debt and not sleeping, had mental health issues due to a number of things including my debt. StepChange helped with a big portion of my mental health issues and I’m sleeping better now! I wouldn’t be where I am without them. Reviewed on: 27th May 2025

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