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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13938 reviews)

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4.95

Based on 13,938 reviews, last reviewed 4th Jun 2025

266500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange A Saviour Was over £16k in debt to credit cards. First debt co I tried were taking most of my payment as their fee! Step change do not charge or deduct whole pa... Read more Reviewed on: 4th June 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13938)

Fantastic Advise

Step Change was instrumental in changing mt life from a life of struggle and depression to being able to allow new to take a breath with all my debts. Reviewed on: 8th July 2020

My plan

They give excellent advice and are there if you need help and help you to get back on the right path with your debt Reviewed on: 8th July 2020

Amazing Service

I was so nervous about contacting step change to help me with my debts. Ever since I made that first phone call to start my debt management plan I have had such a big weight lifted off my shoulders. Every member or staff I have spoken to have been helpful and understanding. I was always one of these people who would rather ignore the debts than get them sorted. I also feel the budget review helps in the long term of how to manage your money moving forward. I am One month from being debt free and I never thought I would ever be in this situation 2 years ago when I first reached out to step change. It really is life changing and I couldn’t thank them enough! Reviewed on: 8th July 2020

The best

My problems have solved when it comes to finances. Reviewed on: 8th July 2020

Excellent service giving you the peace of mind to face the future.

When I first turned to step change, I was extremely anxious and didn’t know where to turn. They helped me work out a budget and gave me the courage to face the future. Reviewed on: 8th July 2020

Life saver

I had debts mounting up and there was no way I could afford to pay them all back I had bailiffs knocking on my door. One call to step change we decided a debt management plan was the best way to go, creditors were off my back and receiving a payment I could afford everybody wins Reviewed on: 8th July 2020

Great Debt support Advice

Having had support from Step change for a number of years they have given me peace of mind with my debts helped put my mind at rest and helped stop all those horrible red letters coming through the post. I have recommended step change to a number of people who have experienced debt problems over the years. They to are so pleased with the service provided. Reviewed on: 8th July 2020

Debts

There were fantastic very polite and professional didn’t judge you because of your debts recommend best plan for you would recommend to anyone Reviewed on: 8th July 2020

Unbelievable if not for step change my life would have been a misery suicide material if not for them. H.Jones good luck

Brilliant. Unbelievable if not for step change my life would have been a misery suicide material if not for them. H.Jones good luck Reviewed on: 8th July 2020

Very very helpful and eased all my worry about debts

They have been so helpful and helped me arrange easier payments for me to pay my outstanding debts which arrived after my husband died. Also I did have a small hiccup when my household bills were increased but they Sorted it all out. Very grateful to them and to me they are very understanding to talk to and their help is beyond belief. So glad I chose them. Reviewed on: 8th July 2020

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StepChange: Debt Management reviews

266500% increase in 5 star reviews

500% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review StepChange: Debt Management now

StepChange Debt Management reviews (13938)

Fantastic Advise

My plan

Amazing Service

The best

Excellent service giving you the peace of mind to face the future.

Life saver

Great Debt support Advice

Debts

Unbelievable if not for step change my life would have been a misery suicide material if not for them. H.Jones good luck

Very very helpful and eased all my worry about debts

Review StepChange: Debt Management now

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