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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13936 reviews)

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4.95

Based on 13,936 reviews, last reviewed 4th Jun 2025

266300% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Debt free in Jan 2027 I was very stressed with my money problem,I had many sleepless nights worrying how I’m going to pay my credit card bills when Covid struck in March 2... Read more Reviewed on: 4th June 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13936)

Review of the StepChange, Debt Management:

they save us

Help us out when we were feeling hopeless and supported us along the way Reviewed on: 4th September 2021

Debt free in Jan 2027

I was very stressed with my money problem,I had many sleepless nights worrying how I’m going to pay my credit card bills when Covid struck in March 2020 my credit card company relax the payment date for six months giving me time to think how to get out off debt when I came across step change I made a call to them I spoken to one of their employees who made me feel I’m not alone I was going to one managerable payment every month until my debt is paid off I still got till jan 2027 till every penny I owed is paid back not long to go now I have never missed one payment I can’t wait till m debt free I will feel free and never ever will I get a credit card AGAIN.. Reviewed on: 4th June 2025

Very helpful on the phone and the form was very unde...

Very helpful on the phone and the form was very understandable Reviewed on: 3rd June 2025

The best team

I was in a critical financial situation and I was drowning in my debts, one of my friends told me about Step change and it changed my life. I am paying my debts as much as I can afford thanks to the Step change team who are very professional, kind and caring. Reviewed on: 3rd June 2025

Breathe of fresh air, very helpful staff.

When I was struggling with managing my debt and my spiralling mental health problems, step change helped keep the debt management companies away and help set up Mo they Payment plans that suited my budget. Reviewed on: 3rd June 2025

Unexpected help and advice.

When I had nowhere to turn for advice and help, one of the companies I was dealing with suggested STEPCHANGE. I don’t think I would have coped without their help. I felt they chased the wolves from my door. There aren’t enough superlatives to say how wonderful they are. I had a lot of change to deal with when they stepped in, taking my financial worry and making it a goal to aspire to. Thank you FOO the kind and understanding advisors who make me feel I wasn’t the only person going through this. Reviewed on: 3rd June 2025

Heard a lot about Step Change of family and friends...

Heard a lot about Step Change of family and friends when I contacted them I felt so relaxed. I felt like strongly wanted to help. It’s taking a lot of pressure off me. Yes great glad to have heard of Step Change. Reviewed on: 3rd June 2025

Outstanding Free Service.

Creditors accept StepChange as a reliable service provider. Dealing with StepChange has always been easy and I was never made to feel unimportant. The staff I have dealt with are courteous and understanding. On top of the benifits; the service is free. Reviewed on: 3rd June 2025

Stepchange helped me in my darkest days

Stepchange helped me through my darkest point and into the light again. And begin the journey to a better future. Still work in progress but Without there help and support I would not be here. I advise anyone who needs help or advice to reach out to them. Reviewed on: 3rd June 2025

Has really helped my mental health and the ability t...

Has really helped my mental health and the ability to see a end date Reviewed on: 3rd June 2025

Professional to the extreme

Stepchange has taken a lot of pressure off me. They have acted in a very Professional manner also given me hope for the future.. Each and every person I have had contact with have been extremely helpful. Reviewed on: 3rd June 2025

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