Write a review

Newsletter

Go to business site

Suffolk Building Society, formerly Ipswich Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.74 (149 reviews)

View other Suffolk Building Society, formerly Ipswich Building Society products

4.74

Based on 149 reviews, last reviewed 3rd Oct 2026

29% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Amazing customer support My mortgage advisor remained the same throughout the process and was always aware of the status of my application without ever having to revisit previ... Read more Reviewed on: 3rd October 2026

Latest lowest rating:

1

If they had a zero stars If they had a zero stars, I would happily award it to Suffolk Building Society I’ve been a customer of Suffolk for a number of years and was recently... Read more Reviewed on: 10th September 2025

Visit provider site Read all reviews Write a review

About this product

Suffolk Building Society offer mortgages for many circumstances including first time buyers, remortgages, later life and renovation projects.

You can also apply for a Suffolk Building Society mortgage if you’re an expat with a residential or buy to let property in England or Wales.

Suffolk Building Society mortgage reviews help you find out what it’s like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

Review Suffolk Building Society, formerly Ipswich Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Suffolk Building Society, formerly Ipswich Building Society Mortgages reviews (149)

Easy to deal with

Have been easy to deal with. Staff are knowledgeable and easy to contact. Annual statements are easy to understand. Went them as product was extremely competitive. Reviewed on: 2nd February 2024

Professional service and ease of mortgage application

I found the whole experience in applying for a mortgage very straightforward and was undertaken in a professional manner. The Society were the only financial institution which offered us a mortgage. Reviewed on: 2nd February 2024

I have an expat mortgage.

I have an expat mortgage. It was a complicated process, but the team was very supportive. Reviewed on: 2nd February 2024

Excellent service, and rates. Highly recommended

We were blessed to find Suffolk Building Society in 2016, when it was still Ipswich B Soc. They had an article in the press about helping ‘Mortgage Misfits’ - which is what we were. We were in our 60s, our Interest only Mortgage deal had come to an end & our lender would no longer lend to us. -after 15 years, never having had arrears or asking for a payment holiday. We felt it was definitely because of our age.The moment I called Suffolk, I knew I had found my lender. They were prepared to lend until beyond retirement age, had some excellent rates and deals-& we have never looked back. You can pay off up to 50% of the mortgage during its deal period. We opt for 2 year fixed deals and have managed to reduce our Mortgage consistently, since being with Suffolk. The staff are always ultra helpful and professional and we cannot recommend them highly enough. We have recommended them to many friends & colleagues, who are all equally delighted with the outstanding customer service given. We would NEVER go to any other lender now. Reviewed on: 2nd February 2024

What an experience

Great communication, fast efficient, low stress Reviewed on: 2nd February 2024

Very helpful and knowledgable, good price

Very helpful and knowledgable, good price Reviewed on: 2nd February 2024

Additional borrowing applIcation

The product was just what we were looking for and the application and approval process was straight forward. We were kept up to date through out. Reviewed on: 18th October 2023

Charter information advice and set up

Stacey Jarram spoke with me today about me considering making use of the charter to enable me to have interest only mortgage payments for six months. Stacey clearly had robust knowledge about the product, how it could benefit me and what would need to be done before it could be authorised. Stacey was clear and professional throughout. I received an excellent service. Thanks Stacey! Reviewed on: 15th August 2023

Advice regarding temporary interest only payments

I spoke with Jodie Allum. She was polite professional and so helpful. I was a little nervous about calling but she helped me to feel at ease and she provided information that I needed before I asked the questions! Jodie delivered and she was a pleasure to speak with. Thank you Jodie. Reviewed on: 10th August 2023

Absolutely fantastic

I have a Mortage with Suffolk building society and the staff have been so incredibly helpful, nothing has been too much trouble. I highly recommend them to everyone Reviewed on: 9th August 2023

Do you have a different Suffolk Building Society, formerly Ipswich Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Fixed Rate Mortgage
from Halifax 4.25 from 167 reviews
Mortgages
from Norwich and Peterborough Building Society 4.06 from 1 reviews
Mortgages
from Generation Home 4.05 from 1 reviews

Want to see more from Suffolk Building Society, formerly Ipswich Building Society?

Savings
from Suffolk Building Society, formerly Ipswich Building Society 4.92 from 2510 reviews
Home Insurance
from Suffolk Building Society, formerly Ipswich Building Society 4.13 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub