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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 1,271 reviews, last reviewed 12th Mar 2025
5% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Customer Service We would like to record our appreciation of the excellent way in which Benny Townley supported us during the process of purchasing another house . He ... Read more Reviewed on: 12th March 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1271)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Aldeburgh branch review

5
It's brilliant you have branches with helpful staff open on the high street. It so great to talk to real people. Recently a solicitor sent a CHAPS and left off the account number. The solicitor rang up the bank and explained and got a unique number. I had gone into Saxmondham Branch to see if it had gone in but it hadn't. Next morning the cashier rang me to say it had gone in, they knew I was worried. I was so grateful. Great service Reviewed on: 4th October 2021

Local, approachable, helpful

5
Great experience, on time, efficient and local. You see a person!!!. Reviewed on: 1st February 2025

Very helpful

5
The ladies were very helpful with what I needed. Reviewed on: 31st January 2025

Friendly, approachable, understanding

5
Courtney was very helpful and explained everything well as I suffer with my mental health. She put me at ease. Reviewed on: 30th January 2025

Professional, polite, efficient

5
Very polite, clear explanations - all details explained clearly and fully. All staff extremely polite. Reviewed on: 30th January 2025

Friendly, efficient, excellent

5
Excellent service, could make an appointment in advance. Everything explained clearly and advice, where needed, was supplied. Reviewed on: 30th January 2025

Friendly, local, professional

5
Very friendly and helpful staff. Good rates and products. Glad I know you're here now!. Reviewed on: 30th January 2025

Efficient, friendly, welcoming

5
Branch in Bury St. Eds or Stowmarket needed. Reviewed on: 29th January 2025

Friendly, local, knowledgeable

5
Friendly, informed staff - helpful. Local office. Reviewed on: 29th January 2025

Friendly, efficient, informative

5
Good customer service, lots of information. I like speaking to a human. Reviewed on: 28th January 2025

Helpful, informative, local

5
We prefer to use Suffolk Building Society because they're a local, helpful branch. Reviewed on: 28th January 2025

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