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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1594 reviews)

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4.94

Based on 1,594 reviews, last reviewed 23rd Dec 2025

22% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

ISAs....personal choices and suitability I needed advice on ISAs and how to set one up Reviewed on: 23rd December 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1594)

Very friendly & helpful staff

Have had no problems & easy to get to Reviewed on: 7th February 2023

Smart Savings

I have been saving with the Suffolk Building Society for several years from when it was called the Ipswich Building Society. Saving with them is easy and rates are good. Reviewed on: 7th February 2023

A friendly Human experience

A face to face consultation with a knowledgable friendly person, what a treat! None of the high street banks “you can do it online” advise - I was so happy to see someone face to face to discuss options. Makes such a difference, so reassuring. Thank you! Reviewed on: 7th February 2023

Excellent service with a smile

It's always a pleasure to go into our SBS branch. We are met with professional, friendly service every time. Reviewed on: 7th February 2023

Customer Service

Late in 2022 I invested with SBS. The 1-1, face-to-face customer service was probably the best I have received at any bank or BS in the last 20-30 years. On leaving I felt I had chosen well. Thank you for your personal assistance, well done SBS! Reviewed on: 7th February 2023

A building society Serving the community

Always informative about your products ,good service , and always competitive with products Reviewed on: 7th February 2023

Great savings options

Great savings rates and options. Team are friendly and helpful. Always easy to speak to someone and ask for advice. Reviewed on: 7th February 2023

Reassuring and Informative

This is the fist time that I have used the Suffolk Building Society. What impressed me was the plesant and informative staff at the Woodbridge Branch. There was no pressure to make decisions on what savings account to open and every thing was explained in detail. I have since opened an account and will be transfering some more money to other accounts with the Branch. Reviewed on: 7th February 2023

Branch visits always pleasant experience

staff willing to offer alternatives to suit customer requirements, nothing seems to much trouble. they appear to want to understand why customers raise queries, and make them feel welcome. despite modern day banking trends to force people online, branches are a lifeline for many people. Reviewed on: 7th February 2023

Friendly, professional, reliable.

The Suffolk Building Society truly is a dependable and very friendly place to have a savings account or mortgage. You get to deal with real people, in person; people who know what they are doing and who treat customers with respect. A modern business with ‘old-fashioned’ values. I am so thankful to have the Suffolk to look after my money because I have confidence in everyone I’ve ever dealt with there. That is a huge bonus in today’s world. Reviewed on: 7th February 2023

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