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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.96 (2115 reviews)

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4.96

Based on 2,112 reviews, last reviewed 11th May 2026

95% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very helpful when setting up a new account Very helpful when setting up a new account Reviewed on: 11th May 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2115)

Always Helpful

Always Helpful and one of the few Building society's still making postal contact Reviewed on: 2nd February 2024

cheerful staff and very convenient...

Always cheerful staff and very convenient as in our home town. Will always be honest about whether we should stick with our current accounts or move to one that has superseded it. Reviewed on: 2nd February 2024

Local service, global standards

I took out a cash Isa with Lucy at the Halesworth Office. Excellent customer service and extensive product knowledge. Instantly I felt a bond of trust and a truly local hub. A former city dweller, this was a revelation! Reviewed on: 2nd February 2024

Quick and simple

the entire system and procedure is fast and efficient Reviewed on: 2nd February 2024

First time bank account

I opened an account for my daughter to maintain her savings until she's an adult. The service we have received has been fantastic- from setting the account up to closing the right product for us. Reviewed on: 2nd February 2024

Brilliant, brilliant, brilliant

We like the friendly staff, they know their customers. Reviewed on: 2nd February 2024

Local, friendly and professional.

Local, friendly and professional. I have been with them for 10 years, their service has been brilliant. Reviewed on: 2nd February 2024

Customer Service as it should be

Customer Service as it should be, pleasant, professional, attentive and quite happy to take the time to explain things and assist as and when required. Reviewed on: 2nd February 2024

Very professional iservice and informative about the...

Very professional service and informative about the product I wanted Reviewed on: 2nd February 2024

Great rates

Great rates , good choice of products. Reviewed on: 2nd February 2024

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