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Tesco Bank: Pet Insurance reviews

Name: Pet Insurance
Rating: 3.29 (105 reviews)

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2.98

Based on 105 reviews, last reviewed 1st Feb 2025

83% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

44%

13%

32%

Latest highest rating:

4

Lovely Complaints department employees Had insurance turned down because of a ‘ lost in translation’ moment…. via owner— to vets —to insurers. customer service when I complained and disput... Read more Reviewed on: 2nd January 2025

Latest lowest rating:

1

Definitely don’t get their pet insurance. Definitely don’t get their pet insurance. Just had my renewal through and it’s jumped from £74/month to £140/month for a 5 year old dog with no claims... Read more Reviewed on: 1st February 2025

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About this product

When choosing the right insurance policy, navigating the sea of providers on the market can be a challenging task. At Smart Money People, we want to simplify this process for you. We gather Tesco Bank pet insurance reviews, to provide you with valuable insights into the provider.

Tesco Bank is underwritten by Royal & Sun Alliance Insurance Ltd to provide pet insurance for cats and dogs. There are four cover levels to choose from: Accident & injury, Standard, Extra and Premier. Tesco Bank also offers discounts on insurance policies for Clubcard members.

If you're considering Tesco Bank as your next pet insurance provider, explore the reviews available on Smart Money People. Discover what level of cover policyholders chose and whether they were satisfied with their choice. Learn about the provider’s customer service and claims process through the firsthand experiences shared in our Tesco Bank pet insurance reviews.

Have you ever held a pet insurance policy with Tesco Bank? Share your honest experiences with our Smart Money People community. Why did you choose Tesco Bank, and has the provider met your expectations? Has the policy suitably covered all of your pet's needs? Share any interactions you've had with the customer service team or claims process. Would you consider renewing your policy? Whether good or bad, write a Tesco Bank pet insurance review today.

Tesco Bank Pet Insurance reviews (105)

Review of the Tesco Bank, Pet Insurance:

No Loyalty for staying with Tesco, just higher prices

Have never made a claim on either of my policies, however, the renewal price on both policies has jumped 62% on each policy! I accept that cost do rise every year, (exactly what all the others say as well!) but when its as high as it is, +£200 on each policy, then £200 excess and 20% dual payment on the rest of the bill, I'm wondering if its worth it! It seems if you change your insurance company each year you get the £200 rise off your new policy. It pays to shop around now and not stay loyal. Reviewed on: 23rd January 2025

Win £100 cash'

My dog had an eye ulcer and a few months later the same again. On both occasions how to claim was explained made easy by their excellent customer service. I was immediately sent a claim form which was easy to complete and the claim instructions straight forward. My monthly premiums were £19 a month. My excess of £60 was minimal compared to the treatment cost which was over £900. On both occasions, after getting the vet to complete his part of the form, my claim was settled within a couple of weeks and accompanied by another form to claim for further treatment. I would highly recommend Tesco Pet Insurance for the efficient and worry free way that my claim was settled. Reviewed on: 8th October 2016

Quick, easy, friendly service

Brilliant service from Tesco Pet Insurance - chequers for my vet bills arrived quickly and claiming was easy. Really excellent customer service Reviewed on: 26th September 2016

Tesco Pet Insurance

Covers a range of accidents and illness, several cover and cost options available Reviewed on: 1st September 2016

Great

No problems whatsoever, would recommend! Reviewed on: 27th August 2016

Really great insurance at affordable price

I had cat insurance with Tesco and they were brilliant when he was ill. They even arranged to pay the vet directly when it became very costly Reviewed on: 25th August 2016

Good customer service

Always quick to respond send out forms etc if you make a claim. Claims come back bet quickly. Affordable prices Reviewed on: 22nd August 2016

Can wholly recommend

Easy to deal with, paid out very quickly no problems at all Reviewed on: 12th August 2016

happy with price and customer service

good service, hapy with customer care level Reviewed on: 1st August 2016

Pet Insurance Reviewer

Very good customer service and they're always willing to help. The price wasn't too bad and they came up cheapest out of a lot of quotes Reviewed on: 31st July 2016

Pet Insurance Reviewer

vERY VERY GOOD WHEN WE HAD TO MAKE A CLAIM FOR OUR DOG. sUPER FAST PAYOUT. Reviewed on: 31st July 2016

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Tesco Bank: Pet Insurance reviews

83% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Tesco Bank Pet Insurance reviews (105)

No Loyalty for staying with Tesco, just higher prices

Win £100 cash'

Quick, easy, friendly service

Tesco Pet Insurance

Great

Really great insurance at affordable price

Good customer service

Can wholly recommend

happy with price and customer service

Pet Insurance Reviewer

Pet Insurance Reviewer

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