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Family Building Society: Mortgages reviews
Based on 418 reviews, last reviewed 17th Apr 2025
100% increase in 5 star reviews
in the past 90 days100% increase in 1 star reviews
in the past 90 days
Very helpful, seamless transaction, very good inform...
Very helpful, seamless transaction, very good information provided for decision.
Reviewed on:
17th April 2025
Dissapointed
Here’s a reworded version of your feedback:
**"The experience with Family was disappointing. There was a significant delay in reviewing the documen...
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Reviewed on:
23rd January 2025
About this product
Family Building Society Mortgages reviews (418)
Customer Service
Reply from Family Building Society
Response date: 11th April 2025
Really nice people to talk with and explained with d...
Reply from Family Building Society
Response date: 1st April 2025
LOUISE DID WELL!
Reply from Family Building Society
Response date: 1st April 2025
Switching my mortgage.
Reply from Family Building Society
Response date: 1st April 2025
I sometime struggle with the way Family BS underwrit...
Reply from Family Building Society
Response date: 1st April 2025
Needed advice about changing or porting my mortgage.
Reply from Family Building Society
Response date: 1st April 2025
Efficient communication about a complex subject.
Reply from Family Building Society
Response date: 1st April 2025
Very helpful staff and polite.
Reply from Family Building Society
Response date: 1st April 2025
Louise Taylor was very friendly and professional in...
Reply from Family Building Society
Response date: 1st April 2025
Breath of Fresh Air
Reply from Family Building Society
Response date: 1st April 2025
Don't come much better than that!
Reply from Family Building Society
Response date: 1st April 2025
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