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Triodos Bank: Current Account reviews

4.94
Based on 6,517 reviews, last reviewed 12th Mar 2025
107200% increase in 5 star reviews
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Latest highest rating:

5

Helpful and insightful information Reminder from customer services to look at ISA options for savings. Plus, very patient when needing support to get PIN working when forgotten. Great n... Read more Reviewed on: 12th March 2025
B's avatar
B

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024
Tom 's avatar
Tom

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (6518)

Review of the Triodos Bank, Current Account:

Ethical banking

5
I appreciate Triodos and the good work they do so much, and I've had very positive experiences when speaking to customer service. Reviewed on: 26th February 2025

Top class service, top ESG credentials.

5
Moving my account to Triodos a few years ago was a smooth experience and I have never regretted it. The banking experience is first class, and it is easy to speak with someone if there is a need to do so. Triodos is also one of the most environmentally and socially conscious banks around. Reviewed on: 4th March 2025

Great service and great impact

5
Really helpful customer service team, prompt answers to queries. Banking app works very well and is easy to use. Most importantly, my money isn't funding climate change! Reviewed on: 4th March 2025

Open, professional and ethical

5
I am very happy that all communications with Triodos are clear and open, and the interface to my current account is well designed and straightforward. They take a consistently professional approach to customer service. Most of all I am impressed by the highly ethical approach to banking and investing that Triodos takes, and I especially enjoy their newsletter updates about the good things they are doing with their customers' money. This alone puts Triodos miles ahead of other banks. Reviewed on: 4th March 2025

Its great to have a bank that I know is investing et...

5
Its great to have a bank that I know is investing ethically. Reviewed on: 4th March 2025

Fantastic app

5
Fantastic customer experience and responsiveness. Great app that is improving security and usability. Reviewed on: 4th March 2025

A fabulous bank

5
The online banking is intuitive and easy to use. Calls to Triodos are always answered quickly and by a human being. Advice on the phone has always been helpful. Foreign payments needs to be handled carefully - that is to say, make sure the payee has all the bank details and follows them to the letter - then it all works perfectly. Reviewed on: 4th March 2025

Excellent and ethical bank

5
I moved to Triodos because of their ethical nature. I have been very pleased with the service I've received and the peace of mind knowing that they are not supporting wars or oil fossil fuel companies. Reviewed on: 4th March 2025

Hassle-free

5
I've never had a problem that hasn't quickly been resolved Reviewed on: 4th March 2025

Ethical, people and planet over profit

5
Triodos offers an ethical alternative to large destructive banks, which prioritise profit over people and planet. Triodos is fully transparent about their investments. It is a very customer friendly bank, always quick to respond and very helpful. Reviewed on: 4th March 2025

Ethical banking switch

5
I switched my account for ethical reasons and the process was completely worry free. I was kept regularly informed throughout the process, and just wish I had done it sooner. I now know that my money is not being invested in things like the weapons trade, and is instead helping ethical projects Reviewed on: 4th March 2025

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