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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7604 reviews)

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4.94

Based on 7,603 reviews, last reviewed 21st Apr 2025

105100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Never had any issues. Never had any issues. Enjoy the updates on local investments. Reviewed on: 21st April 2025

Latest lowest rating:

1

Poor Customer Service, really poor My wife and I have been deeply disappointed with Triodos Bank’s customer service. Despite its ethical reputation, we’ve faced slow responses, unhelpfu... Read more Reviewed on: 18th April 2025

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7604)

Review of the Triodos Bank, Current Account:

A human being answered the phone

When I bought a car last year, Triodos stalled the payment because it was out of character for me. I called the bank and spoke to an actual human being who sorted it for me and got the payment through within a few minutes. I can't remember the last time I had spoken to a human being with my previous bank. Absolutely brilliant service! Reviewed on: 16th April 2025

Long time customer - Triodos is easy and works well

I've been with Triodos for years now. It is a very easy bank to have an account with, both the app and the browser are quite straightforward to use, and I've always been able to do what I want. The FAQs work ok (I occasionally have to look up how to cash a cheque - who even uses those these days?). It's been quite easy to get in touch with customer service on the phone on the few occasions where I've had to do so, especially if it was a security-related question they pick up almost instantly which is very reassuring. The only sad thing is I wasn't able to get an account for my teenage daughter as she is still too young so I will have to wait until she's older before I can get started with the right bank. Reviewed on: 21st April 2025

Never had any issues.

Never had any issues. Enjoy the updates on local investments. Reviewed on: 21st April 2025

My Triodos’ Current Account

I like Triodos' non-plastic bank cards. The Triodos banking app is simple to use and efficient. Reviewed on: 21st April 2025

Tridos provides a no-nonsense ethical banking service.

Tridos provides a no-nonsense ethical banking service. Reviewed on: 21st April 2025

ethical, customer care and a strong app

An ethical bank, good customer care and a strong online banking app. Very happy to bank with Triodos Reviewed on: 20th April 2025

Simplicity

Easy to use and good customer care. Reviewed on: 20th April 2025

Proud in supporting green banking

Never had issues, but when I had questions, I would get a personalised and educates answer Reviewed on: 20th April 2025

Triodos do good and are good

Triodos help you to do good and they are good at helping Reviewed on: 20th April 2025

Ethical and sustainable - what more could you ask?

Ethical and sustainable - what more could you ask? Reviewed on: 20th April 2025

Ethical and generous with guidance and options

Ethical and generous with guidance and options Reviewed on: 19th April 2025

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