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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7908 reviews)

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4.93

Based on 7,908 reviews, last reviewed 22nd Apr 2025

118550% increase in 5 star reviews

in the past 90 days

800% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

An ethical bank that cares about its customers - abs... An ethical bank that cares about its customers - absolutely excellent I have never been so happy to it a bank Reviewed on: 22nd April 2025

Latest lowest rating:

1

Great ethics but terrible app. Great ethics but terrible app. Clunky interface and the app keeps crashing for me. Reviewed on: 22nd April 2025

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7908)

Review of the Triodos Bank, Current Account:

A bank that does what I need & matches my ethics

I waited patiently for Triodos to launch their current account & made the switch as soon as they did. I don’t need anything fancy from a bank - online banking & an app do the job for me, but Triodos do both well & without unnecessary bells & whistles. I love knowing that Triodos are doing good things & that their ethics line up with mine. Reviewed on: 17th April 2021

An ethical bank that cares about its customers - abs...

An ethical bank that cares about its customers - absolutely excellent I have never been so happy to it a bank Reviewed on: 22nd April 2025

Ethical bank.

Ethical bank. Everything works smoothly and it's ethical. Reviewed on: 22nd April 2025

Customer service

Customer service very helpful when setting up account. There was however a technical problem that delayed verifying my identity which took quite some time to resolve. Reviewed on: 22nd April 2025

Customer service is brilliant

Customer service is brilliant they always answer really quickly and have resolved any problems, best of all they're super friendly and highly professional Reviewed on: 22nd April 2025

Intelligent, warm and excellent customer care

A very kind and patient man talked me through all of the options, ensuring I understood , and got me signed up to the App. He then tested that it worked and followed through with me until I was happy and confident. The best customer service I have received in over 40 years of banking. It made me want to carry out all of my business and investments through Triodos. Instant brand loyalty as the service was a country mile beyond other banks. Reviewed on: 22nd April 2025

Helpful.

Helpful. We moved to them when Coventry stopped with out bank account. Reliable. Good bank account , and a good saving account from that time with you. Reviewed on: 22nd April 2025

Ethical, sustainable, transparent and honest

Ethical, sustainable, transparent and honest, what more could you ask? Triodos aligns so closely with my own values and is actively working to change the sector they are in for the better, which is highly commendable. The current account app is super easy to use and the incredible design on the current account card is so representational of their great ethics and approach. Reviewed on: 22nd April 2025

I see they are fully endorsed by Ethical Consumer

I see they are fully endorsed by Ethical Consumer Reviewed on: 22nd April 2025

Positive interactions

Positive interactions whenever I've needed to call the helpline. I like that I can use a password as I'm not happy with the use of biometrics. Reviewed on: 22nd April 2025

An amazing ethical bank.

An amazing ethical bank. Customer service is amazing. It feel so personalised and they really respect me as a customer and a person. Reviewed on: 22nd April 2025

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