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TSB: Business Banking reviews

Name: Business Banking
Rating: 1.95 (56 reviews)

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1.58

Based on 56 reviews, last reviewed 11th Feb 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

16%

71%

Latest highest rating:

4

Trustworthy bank, technology can be improved I'm generally happy with my business account at TSB. I've experienced friendly customer service, the rates and correspondence have been good. What I'd... Read more Reviewed on: 14th March 2023

Latest lowest rating:

1

Spent 6 months trying to change my business name to... Spent 6 months trying to change my business name to have them close my account without any explanation or comms. STAY CLEAR Reviewed on: 11th February 2025

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About this product

TSB business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at TSB is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of TSB business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services. ...

TSB Business Banking reviews (56)

Review of the TSB, Business Banking:

Trying for months to open business account

I have been trying for around 4 months to get my identity verified by these clowns and every time I send them they ask me for something else I have even been in to the Doncaster branch with I.d and spoken to the manager who buy the way was most helpful and still the imbeciles at head office block my application. I now honestly believe that these people get a high out of being awkward there's no wonder that their ratings are so low do yourself a big favour and take your business ... Reviewed on: 3rd August 2022

Spent 6 months trying to change my business name to...

Spent 6 months trying to change my business name to have them close my account without any explanation or comms. STAY CLEAR Reviewed on: 11th February 2025

Be very careful

Ok there is my experience with TSB that I will share everywhere is possible till I get compensation or someone from TSB go to the jail for taking overpower against TSB customers!!!! For all TSB customers listening this !!!! ( and change your bank as soon as possible ) I was trying to transfer money for car that my wife purchased and that was less than £2000… while transferring money for my purchase my account was frozen (blocked) by TSB !!! I couldn’t finish my transaction and a... Reviewed on: 29th December 2024

Now looking for alternative bank

IIncredibly inflexible & unhelpful. They only communicate on their terms & at their convenience. They wrote to me in July when I was out of the country for a prolonged period. Instead of messaging me to ask me to get in touch they sent a 2nd letter threatening to close my account if I did not contact them. I did eventually manage to speak to someone (after 2 separate x 15 minute waits). The matter turned out to be something fairly minor & didn’t merit a threat. The c... Reviewed on: 15th September 2024

Hands down the WORST business bank ever.

Hands down the WORST business bank ever. Basic system, no PDF downloads of statements. So if you need a loan, or any credit, you WONT get it with TSB.. absolute joke of a bank and one to AVOID Reviewed on: 22nd August 2024

They won’t let me transfer funds

They won’t let me transfer funds from. TSB current account to a TSB mortgage because is more than £25000. I have to do it at £25000 a day! Reviewed on: 21st March 2024

Poor systems, heavy bureacracy

Have had my account for a few months and the function of this bank is appalling. Over heavy fraud checks restrict the ability to function as a business. Interface and app function is also poor. Very long wait times on the phone for support. Am switching to Monzo right now whilst on hold with TSB to resolve another issue. AVOID if you want to do any kind of business. Reviewed on: 29th November 2023

Unprofessional

The person who was dealing with me asked me to provide them documents of 2024 and we are in 2023 and they just made an issue on purpose.when i said to them you need more training because how can i send you 2024 documents which didn’t even start yet so they made an accuse for that. I went with barclays and i am more then happy that i just left TSB their services are always down too. Reviewed on: 22nd November 2023

Out dated

Very out dated. Paper statements only and appalling customer service. Please use another bank as leaving them is very hard. Reviewed on: 26th October 2023

So outdated

Such an outdated bank. You cant even download statements! Reviewed on: 19th October 2023

Tsb scam

TSB Scam Very very bad service and they report account to hmrc even if your account is clear and no issue. They freeze your account and using your money for their business . Be aware TSB scam Date of experience: 20 July 2023 Reviewed on: 11th September 2023

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