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Vanquis : Credit Card reviews

Name: Credit Card
Rating: 4.52 (480 reviews)

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4.50

Based on 480 reviews, last reviewed 26th Feb 2025

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

78%

11%

Latest highest rating:

5

Nothing too much trouble always willing to listen. Nothing too much trouble always willing to listen. Ability to provide me with an option,always. I would recommend to anyone. I'm in control of my cred... Read more Reviewed on: 26th February 2025

Latest lowest rating:

1

Irresponsible lenders!!! Stay away!!! Now… where do I start… I think Vanquis is an irresponsible lender and I urge any of their 1.7 million customers, who have a slightest doubt about the... Read more Reviewed on: 8th February 2025

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About this product

Vanquis Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Vanquis customers like? Find out more about the Vanquis Credit Card by reading our trusted Smart Money People reviews. You can also write your own Vanquis Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Vanquis Credit Card reviews (480)

Review of the Vanquis, Credit Card:

Vanquis are unable to fix their mistakes

Took too much from my account so agreed to refund 1500. Only 500 appeared in my account so called back and they apologised and refunded £1000. They took £1500 off my card which was right but then took another £1000. Id paid off card then to close it down as never want to deal with them again. (Communication is dreadful- they hang up constantly and never call back as promised) so now have a debt showing that I don’t owe and spent over 40 hours on phone trying to sort. Complaint promised some update within 28 days but on day 29 and nothing. Manager on phone advised my bank was to blame as they recalled payments which didn’t exist. My bank knows nothing but they won’t provide references or any info that would aid an investigation. Utterly disgraceful and cruel company. Now being told 8 weeks before they have to respond despite them admitting fault in mistaking 1500 for 500. Apparently have no checks in place to make sure things balance Reviewed on: 31st January 2024

Best credit card ever !

Best credit card ever !! Very pleased with this Reviewed on: 2nd May 2024

Recommended credit card

Easy to use accepted everywhere and reasonable repayment options regular updates on balance and also options for balance transfers reasonable credit limit which allows you to manage the card effectively Reviewed on: 2nd May 2024

I’m very happy to use this credit and help me too mu...

I’m very happy to use this credit and help me too much, cause easy to use Reviewed on: 2nd May 2024

This card works incredibly fast.

This card works incredibly fast. Daily spending and money transfer are my favorite. I will keep this card with me Reviewed on: 2nd May 2024

Great service

Great service very good credit card Reviewed on: 2nd May 2024

Great app.

Great app. Easy to use and the reminder texts are helpful, Reviewed on: 2nd May 2024

EVERY TIME I HAVE PHONED THE SERVICE HAS BEEN EXCELLENT

EVERY TIME I HAVE PHONED THE SERVICE HAS BEEN EXCELLENT Reviewed on: 2nd May 2024

Excellent

I find Vanquis very handy and reliable and useful at times needed Reviewed on: 2nd May 2024

Highly recommended in all aspects keeping up too dat...

Highly recommended in all aspects keeping up too date on everything your in safe hands alongside information perfect Reviewed on: 2nd May 2024

Over 10 years happy years with Vanquis.

I’ve been with Vanquis for over 10 years and have been delighted with their customer care and the range and suitability of their financial services which have been invaluable to me. The clarity and efficiency of their systems meets my needs perfectly. Well done Vanquis…keep up the good work. Reviewed on: 2nd May 2024

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