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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,359 reviews, last reviewed 30th Sep 2025
No new 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Payment is quick process and banking system is easy... Payment is quick process and banking system is easy access Reviewed on: 18th September 2025
Nagarajah V's avatar
Nagarajah V

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025
StuartM's avatar
StuartM

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8359)

Excellent service

5
Website easy to use. Payments easy to set up. Costs very reasonable Reviewed on: 11th February 2022

One in a million

5
Cash plus bank has been exceptional, easy to use , very helpful customer service , instant payments and all round brilliant bank , I’ll recommend it to friends and family . Reviewed on: 11th February 2022

Consistently helpful

5
Have been with them appx 18 months now, always helpful, customer service always excellent Reviewed on: 11th February 2022

Amazing

5
Best bank I have ever used. Swift transactions and faultless customer service. Reviewed on: 11th February 2022

Easy banking

5
Banking made easy from start to payments Reviewed on: 11th February 2022

Needs met

5
We run a youth club. There is a particular difficulty providing a facility for the staff to spend money on admission charges and suchlike. We cannot expect our staff to use their own plastic nor can we expect them to carry large sums of money. Our need is met perfectly by the prepaid MasterCard. It provides a proper audit trail through statements. The risk of over drawing is eliminated. Unless you have tried to run a youth club you will not have any conception of how difficult it can be to enable designated members of staff to spend "on the hoof" as it were. Reviewed on: 11th February 2022

This makes every payment easy

5
Very simple to navigate, payments are always fast and never a problem, creating account is hassle free plus someone is always at the other end to help ever a problem occur. Would highly recommend to anyone looking for a simple way of banking as well as reliable! Reviewed on: 11th February 2022

Business Banking Made Easy

5
Transferred my bank account with no problems. Customer services helpful, polite. Reviewed on: 11th February 2022

Fantastic Banking for my bissiness

5
I opened with cash plus before they were a bank , I have straight forward banking , transaction problems solved straight away , I can’t stress how easy banking has been in my business since joining this great on line banking with Cash Plus Reviewed on: 11th February 2022

Very good

5
Very good and helpful and easy to use Reviewed on: 11th February 2022

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