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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

One thing that holds them back

The one thing that holds Zempler back is the fee for cash deposits. I use my account for work expenses, some of which are reimbursed in cash. Yet because of the high fee I have to use other methods to bank the cash into my Zempler account which is less than ideal. Reviewed on: 28th February 2025

Thumbs up for Zempler

Was recommended by a friend, was a good move. Phone always answered promptly. Reviewed on: 28th February 2025

Zempler really cares.

excellent easy to comminicate with, very helpful for any queries in all aspects of service and advice great support, staff are great nothing is too much trouble for them, asking for advice,,dealing with them makes process so much easier. All the help and advice always first class. Reviewed on: 28th February 2025

ALL WORKS WELL

ALL WORKS WELL NOW BUT THE 10K DEPOSIT LIMIT DEFINITELY NEEDS SIGNIFICANTLY INCREASING Reviewed on: 28th February 2025

Excellent service bbbbbbbbb nnnnnnn

Excellent service Reviewed on: 28th February 2025

It's a great bank easy to use and safe aswell also g...

It's a great bank easy to use and safe aswell also good if you have low credit score when high street banks won't accept you Reviewed on: 28th February 2025

Exemplification

Only been with Zempler (formerly Cashplus) a couple of years. They Exemplify what a good banking app should be. User friendly and easy to navigate. Reviewed on: 28th February 2025

My experience has been great no problem easy access...

My experience has been great no problem easy access online banking contactless and manny more love it easy to understand contact quick and fast Reviewed on: 27th February 2025

I have been a customer of Zempler Bank for a long t...

I have been a customer of Zempler Bank for a long time, and I am very satisfied with their services and the quality of their dealings. From opening an account, the process was easy and clear. The bank offers a wide range of services that cater to both individuals and businesses. The dealings with the bank are characterized by complete transparency, whether it’s explaining fees or providing information about services. The customer service at Zempler Bank deserves praise. The bank staff is always helpful and ready to assist with any inquiries or issues I may face. Moreover, the bank provides excellent technical support, making problem resolution easier and faster. One of the things I appreciate about Zempler Bank is the ease of accessing my accounts online. They have a strong online banking platform and a mobile app that allows me to manage my accounts easily and at any time. Additionally, the bank offers multiple withdrawal and deposit options, providing great flexibility in managing my finances. In terms of security, Zempler Bank provides excellent protection for its customers’ data and financial resources. The bank shows great concern for the security of banking transactions and always strives to offer the latest methods and technologies to protect customer accounts. Additionally, Zempler Bank offers competitive interest rates on savings and loan products, making it an appealing choice for both saving and borrowing. I’ve noticed that the bank consistently provides attractive offers and promotions that add great value for its customers, particularly for those looking to save or invest their money. Another key aspect that I truly appreciate is the bank’s commitment to innovation. Zempler Bank is constantly improving its digital platforms, ensuring that banking is as seamless as possible. The mobile app, for instance, is user-friendly and has all the features I need to manage my finances, from transferring money to tracking my spending habits. The bank’s transparency in terms of fees is also a huge plus. There are no hidden charges or confusing terms, which gives me peace of mind knowing that I’m not being overcharged for services. Their online banking system is straightforward, and I’ve never faced any problems while using it. Lastly, I have to mention the personalized approach Zempler Bank offers to its clients. They take the time to understand your financial goals and tailor their services to fit your needs. Whether you’re a new customer or a long-term client, you always feel valued and respected. In conclusion, Zempler Bank not only meets my banking needs but exceeds my expectations. I am confident that this is a bank that genuinely cares about its customers and is dedicated to providing high-quality, secure, and innovative banking solutions. If you’re looking for a trustworthy and forward-thinking bank, I wholeheartedly recommend Zempler Bank. Thank you so much Reviewed on: 27th February 2025

Easy to use, no hassle, clearing my overdraft, no pr...

Easy to use, no hassle, clearing my overdraft, no pressure from bank to do so Reviewed on: 27th February 2025

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