Write a review

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65246 reviews)

View other Zopa products

4.94

Based on 65,246 reviews, last reviewed 12th Jun 2025

44% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Zopa has been delivering excellent customer service... Zopa has been delivering excellent customer service most esp with their loans, very generous. Reviewed on: 12th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

Read all reviews See your review

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal loan reviews (65246)

Review of the Zopa, Personal loan:

Easy to use, hassle-free process

Have taken two loans out using Zopa and had no complaints, easy go set up and competitive interest rates Reviewed on: 3rd January 2018

Zopa has been delivering excellent customer service...

Zopa has been delivering excellent customer service most esp with their loans, very generous. Reviewed on: 12th June 2025

A mostly painless experience.

A mostly painless experience. I was called directly to clarify some points and once these were ironed out the application went through smoothly and without any further fuss. Overall I'm very happy with all the services I take from Zopa. Reviewed on: 12th June 2025

Simple process and nothing was too much trouble

Simple process and nothing was too much trouble Reviewed on: 12th June 2025

Very simple to use, easy to put on extra payments gr...

Very simple to use, easy to put on extra payments great service Reviewed on: 12th June 2025

Had a loan.

Had a loan. Good rate and great app Reviewed on: 12th May 2025

AMAZING SERVICE

it was quick but detailed servcie, happy with outcome Reviewed on: 12th May 2025

Poor customer service

Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made a complaint, no response Reviewed on: 4th May 2025

Quick and easy to apply.

Quick and easy to apply. All information clear. Money paid into account quickly. Reviewed on: 29th April 2025

Fast and easy process

Fast and easy process There when needed Reviewed on: 29th April 2025

Online, simple, easy, always able to do what’s neede...

Online, simple, easy, always able to do what’s needed online Reviewed on: 29th April 2025

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Sainsburys Bank 3.37 from 69 reviews
Loans
from South Manchester Credit Union 4.97 from 133 reviews
Personal Loan
from HSBC 3.48 from 62 reviews

Want to see more from Zopa?

Cash ISA
from Zopa 4.95 from 1259 reviews
Smart Saver
from Zopa 4.94 from 7178 reviews
Fixed term savings account
from Zopa 4.93 from 1783 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub