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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025
Mark W's avatar
Mark W

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Fantastic customer service and very efficient

5
The process was quick easy and efficient. Friendly very helpful person on the end of the phone. Amazing customer service. Would definitely recommend to friends and family. Zopa will definitely be my number one choice in the future. Reviewed on: 30th June 2017

Nice n easy

5
It was easy and straight forward. No hassle quickly sorted. Reviewed on: 30th June 2017

The best on the market

5
Excellent communication, brilliant affordable interest rates and easy to set up. Zopa you shine above all the others! Reviewed on: 30th June 2017

Better than all this big banks!!!

5
Just one simple sentence....if your interest is lower than barclays AND HSBC you must be the best!!! Reviewed on: 30th June 2017

Flawless service & great alternative to bank loans

5
This is my second Zopa loan. Both times the application progress has been tremendously easy to complete and follow and the time it takes for the money to be in your account is so minimal. The easy to use website for checking on your loan application, progress and payments is flawless and so easy to manage. Most importantly it's great that those who want to save can earn better rates by lending it out to their peers in this way. I highly recommend and I wouldn't go elsewhere for a loan at any cost now. Reviewed on: 30th June 2017

Had a great fast seamless service. Very happy!

5
Great fast seamless! Happy with the service and experience as a whole ! Reviewed on: 30th June 2017

Car Loan

5
Never really had a better borrowing experience. They did exactly what they said they would do when they said they would do it. Totally painless. Reviewed on: 30th June 2017

Hassle free good rates

5
A very easy application process and one of the lowest interest rate around Reviewed on: 30th June 2017

Great service

5
My experience with Zopa was great. The application process was quick and easy and I received the money in my account promptly. Thank you! Reviewed on: 30th June 2017

No nonsense.

5
Zopa made it quick, convenient and straightforward to borrow money at a time when it was vital for me and my family. Thank you Zopa. Reviewed on: 30th June 2017

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