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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025
Mark W's avatar
Mark W

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

A very good and easy service.

5
It was an easy transaction and that money was paid to me straight away. Would use again if needed. Reviewed on: 1st June 2017

One happy customer!

5
Every process went smoothly when applying for my loan. It was the right deal for me, approved in no time and the money was in my account really quickly! Great service, thank you Reviewed on: 1st June 2017

Quick and easy!

5
I applied to Zopa for a personal loan as I was pleased with interest rates and the how the company are managed. I liked the idea behind the lending scheme. My application was approved within 36 hours and the money was in my account quickly. I accidenrly made a duplicate application, so called customer services...waa greeted by a lovely man whom reassured me they had already identified the mistake and had rectified the issue from their end. Could not fault my borrowing experience Reviewed on: 1st June 2017

Great

5
Great company, great customer service, great rates , everything is superb, will definitely recommend ! Reviewed on: 1st June 2017

Quick and easy

5
Very easy to deal with, all done online Reviewed on: 1st June 2017

Low APR

5
I choose zopa for my personal loans because I know the APR can't be beaten. It's a quick service and trouble free. The rates don't change so you can budget easily. Reviewed on: 1st June 2017

I was provided with first class customer servise and found the company very helpfull

4
My assessment was professional, and I was provided with plenty of time to think about the loan. The loan procedures were explained to me in simple terms and nothing was complicated. Zopa has kept in touch with myself and provided helpful information for guidance, and this is why I will highly recommend Zopa to anybody who is looking for a loan. Reviewed on: 1st June 2017

Very helpful

5
Well they were very helpful and nice to talk to they were not there just to push the line on ya Reviewed on: 1st June 2017

Best offers and 1st class customer service

5
Easy to use, does what it says on the tin and very, very competitive rates Reviewed on: 1st June 2017

Best load provider

5
I had a hard time looking for a load and nobody was willing to get me a load but when I apply from zopa I couldn't believed how easy it was and I got an answer in few hours got my load now im so happy thanks zopa you are great Reviewed on: 1st June 2017

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