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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

98% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Fabulous, would recommend

Great rates, very easy online process and money was in my account in only a few days. I like that I can over pay if I want to as well. Reviewed on: 30th May 2017

Outstanding service A*****

Brilliant service tells you exactly what's what before you apply and everything clear from term to interest to repayments so you can see everything before you apply brilliant service would strongly recommend Reviewed on: 30th May 2017

Fast and no nonsense

Felt like you were happy to lend me money unlike some lenders Reviewed on: 30th May 2017

interest rate

i looked for a loan for my car and searched online and also car dealerships this was by far the best rates i was eligible for and also very easy to apply i was excepted straight away and have the no ey next day which was greatly appreciated have actaully already recommended to others. Reviewed on: 30th May 2017

Problem free application

I was very impressed with the quick response to my application. A few relevant questions and checks and good to go.. Reviewed on: 30th May 2017

As clear as crystal

It is very easy to remove loan with zopa ,everything is as clear as crystal . Reviewed on: 30th May 2017

Straight forward and no messing about

Within minutes of applying for my loan to fit a new kitchen the decision was approved and I was able to change my monthly payment date. Reviewed on: 30th May 2017

Does exactly what it promises.

My 1st loan. Been a pleasure to use and clear throughout. Reviewed on: 30th May 2017

Happy customer

Easy experience and clear communication received. I have recommended to friends who have also used zopa Reviewed on: 30th May 2017

Quick, swift and no hassle. I was very surprised how great the service was when I took out my first loan.

I was sceptic at first using Zopa, once the crux of the loan was finalised I was just satisfied overall with the process and quality service I was given. Unbelievable experience. Reviewed on: 30th May 2017

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