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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
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Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025
Mark W's avatar
Mark W

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Quick reliable service top company

5
I needed cash fast I applied to Zopa and after being accepted the money was in my account within 36 hrs and I still could cancel if I wanted..... Reviewed on: 30th May 2017

My car loan

5
I can't believe how easy & painless it was. The last time I had a personal loan from a high street bank, they needed a guarantor and references, endless amounts of paperwork. When the loan was approved it was sent as a cheque. I was half expecting my Zopa loan to be the same so when it wasn't I was completely blown away...very very smooth, would totally recommend!! Reviewed on: 30th May 2017

Quick and easy

5
Zopa,s website was easy to use to apply for a loan. I got the money fast and a good interest rate also! Reviewed on: 30th May 2017

The most hassle free and fast financial service experience I've ever had!

5
Quick and easy application, user friendly website and fast feedback. A very good service. Reviewed on: 30th May 2017

What a zopa way to get a loan

5
Easy friendly and straight forward loan deals, no fancy gimmicks, no fancy banners and worthless cartooning on the website - straight forward and easy to use web - that's all you need in today's busy world Reviewed on: 30th May 2017

Fair, transparent and straightforward

5
Really impressed with the rate offered. Very straightforward application process and the terms and conditions all clearly published Reviewed on: 30th May 2017

Great customer service at zopa

4
Everyone in the customer service department were always more than willing to help you in the most efficient way possible. I was never left on hold for outrageous amounts of time and I love it that all of the call centres are UK based. This loan really helped kickstart my business & my personal financial situation to 'better days'. For that reason I'm sad to say that I won't be needing using them again. Rob Verrall 07496976967 Reviewed on: 30th May 2017

Absolutely brilliant!

5
My motorcycle blew up and I couldn't really afford a new one. with minutes of my application, I'd been told I'd passed the checks and got my loan 2 days later. Quick, simple, and easy. Reviewed on: 30th May 2017

Zuper Zopa!

5
Zopa surpassed all other loan company's in giving the best deal, including the interest rate. With their simple formula for checking credit suitability I was able to take advantage of one of their Zuper loans! I would recommend this company with great zeal to anyone in need of an injection of cash who can affordably manage it. Reviewed on: 30th May 2017

One of a kind...

5
I believe that the service Zopa provides to its customers is absolutely phenomenal. The website and the overall application process was rather easy and posed no problems whatsoever; the waiting time for the decision was incredibly quick! I had an enquiry and had to contact customer services, and they were polite and courteous and ensured that the customer satisfaction was high by maintaining their high standards. Overall very pleased, and I am highly likely to recommend this to other. Reviewed on: 30th May 2017

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