Write a review

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

View other Zopa products

4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

45% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

Read all reviews Write a review

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Zopa Personal loan reviews (65247)

My car loan

I can't believe how easy & painless it was. The last time I had a personal loan from a high street bank, they needed a guarantor and references, endless amounts of paperwork. When the loan was approved it was sent as a cheque. I was half expecting my Zopa loan to be the same so when it wasn't I was completely blown away...very very smooth, would totally recommend!! Reviewed on: 30th May 2017

Quick and easy

Zopa,s website was easy to use to apply for a loan. I got the money fast and a good interest rate also! Reviewed on: 30th May 2017

The most hassle free and fast financial service experience I've ever had!

Quick and easy application, user friendly website and fast feedback. A very good service. Reviewed on: 30th May 2017

What a zopa way to get a loan

Easy friendly and straight forward loan deals, no fancy gimmicks, no fancy banners and worthless cartooning on the website - straight forward and easy to use web - that's all you need in today's busy world Reviewed on: 30th May 2017

Fair, transparent and straightforward

Really impressed with the rate offered. Very straightforward application process and the terms and conditions all clearly published Reviewed on: 30th May 2017

Great customer service at zopa

Everyone in the customer service department were always more than willing to help you in the most efficient way possible. I was never left on hold for outrageous amounts of time and I love it that all of the call centres are UK based. This loan really helped kickstart my business & my personal financial situation to 'better days'. For that reason I'm sad to say that I won't be needing using them again. Rob Verrall 07496976967 Reviewed on: 30th May 2017

Absolutely brilliant!

My motorcycle blew up and I couldn't really afford a new one. with minutes of my application, I'd been told I'd passed the checks and got my loan 2 days later. Quick, simple, and easy. Reviewed on: 30th May 2017

Zuper Zopa!

Zopa surpassed all other loan company's in giving the best deal, including the interest rate. With their simple formula for checking credit suitability I was able to take advantage of one of their Zuper loans! I would recommend this company with great zeal to anyone in need of an injection of cash who can affordably manage it. Reviewed on: 30th May 2017

One of a kind...

I believe that the service Zopa provides to its customers is absolutely phenomenal. The website and the overall application process was rather easy and posed no problems whatsoever; the waiting time for the decision was incredibly quick! I had an enquiry and had to contact customer services, and they were polite and courteous and ensured that the customer satisfaction was high by maintaining their high standards. Overall very pleased, and I am highly likely to recommend this to other. Reviewed on: 30th May 2017

Fast and simple

I needed a small loan and was finding it difficult to compare options on various bank comparison sites. Then Zopa came up in Google results and as soon as I saw the website I knew it was the right place. Their calculator immediately made me find the right package, and in no time at all the money was sitting in my account. You tend to think loans would be a pain with face to face grilling and a long credit check process, but Zopa was a breeze. I'm very glad I went with them. Reviewed on: 30th May 2017

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from RBS 3.84 from 10 reviews
Loans
from Partners Credit Union 4.89 from 801 reviews
Personal Loan
from Barclays 3.94 from 105 reviews

Want to see more from Zopa?

Cash ISA
from Zopa 4.94 from 1261 reviews
Smart Saver
from Zopa 4.94 from 7180 reviews
Fixed term savings account
from Zopa 4.93 from 1784 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub