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Zopa: Smart Saver reviews

4.94
Based on 6,729 reviews, last reviewed 11th Mar 2025
61300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Excellent customer service Excellent customer service and great saving rates with easy access online. Reviewed on: 11th March 2025
Alison G's avatar
Alison G

Latest lowest rating:

1

Customer service are total time wasters who can bare... Customer service are total time wasters who can barely speak English Reviewed on: 20th November 2024
christine f's avatar
christine f

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (6729)

Review of the Zopa, Smart Saver:

Top marks for Zooa

5
I have been using Zopa for good few months and it is really good. The rates are great and the app is just amazing- a seamless no-nonsense process. It is so easy to top up the account and withdraw the money, never had any problems. Reviewed on: 8th December 2024

Very easy and very fast opening accounts as well as...

5
Very easy and very fast opening accounts as well as transferring money. The interest rates are good and are all clearly displayed in the app. All needed Documents are very easy to find in the app. Overall a great experience. Up till now I did not need to contact customer service, but bad customer service will make me find other service providers. So I'll keep my mind open and positive that Zoopa's customer service doesn't let customers down in their most vulnerable state. Reviewed on: 28th February 2025

Regular useful communication

5
Regular communication from Zopa which highlighted great savings rates which encouraged me to switch savings accounts. Keeps me updated about rate changes and information generally Reviewed on: 28th February 2025

Excellent.

5
Excellent. No hassle. Easy transfers and kept informed throughout. Reviewed on: 28th February 2025

Zopa allows immediate access.

5
Zopa allows immediate access. Pays interest monthly. Pays bonus interest. Basically grows your money Reviewed on: 28th February 2025

Zopa - one of the best!

5
Excellent service, operating quietly in the background, but there when you need it! Reviewed on: 28th February 2025

Easy to set up and excellent rates on Smart Saver an...

5
Easy to set up and excellent rates on Smart Saver and Smart ISA Reviewed on: 28th February 2025

The interest rates available for smart savings are e...

5
The interest rates available for smart savings are excellent and the ease of application is the best in the market! Reviewed on: 28th February 2025

Super easy app.

5
Super easy app. Their intentions are made very clear. Reviewed on: 28th February 2025

Amazing app with great saving incentives

5
An extremely intuitive app, which actively encourages saving, gives great flexibility and offers fantastic interest rates. Reviewed on: 28th February 2025

Such a great app!

5
Such a great app. So. Easy to use. Lots of options for saving my money. Very straightforward. Reviewed on: 28th February 2025

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