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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Easy to do business with

5
Zopa offer great savings products, easy to do business with Reviewed on: 20th February 2023

Savings Account

5
Easy to use and always been professional and friendly when I've contacted them. Savings Account has the best interest rates. I would recommend Zopa to friends and family Reviewed on: 20th February 2023

New account

5
Ease in setting up. Good earning. Pleased to have made the decision to open this account. Reviewed on: 20th February 2023

Excellent experience

5
It's been an excellent experience being with Zopa. It's so easy to manage your money by creating different pots and the app is super user friendly. I would recommend! Reviewed on: 20th February 2023

Great interest rates

5
The smart saver allows you to control how much interest you earn on your money, even better, the base interest rate is still significantly higher than most high street banks. The app is super easy to use and move money to and from, I would recommend to anyone looking to finally get some interest back on their savings Reviewed on: 20th February 2023

Quick mobile experience

5
Great rates and a great product offerings Reviewed on: 20th February 2023

Perfect Customer Service

5
The could not be more experienced, knowledgeable and helpful Reviewed on: 20th February 2023

Great Stuff

5
I love the flexibility of this product. Reviewed on: 20th February 2023

Brilliant, easy, great interest rates!

5
Easy to set up banking with an easy to use dedicated App. Reviewed on: 20th February 2023

Great rates, great app

5
Not only does Zopa offer great interest rates compared with alternative savings products - rates are regularly updated in line with changes in the Bank of England base rate. There is a good choice of accounts with different returns depending on how much notice you are willing to give before making a withdrawal. The app is one of the best that I have ever used - uncluttered and extremely user-friendly. Why would anyone put their savings anywhere else? Reviewed on: 20th February 2023

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