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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Service speed

Easy app, great rates, lots of options Reviewed on: 20th February 2023

Great service

Great service, easy to use app and good rates Reviewed on: 20th February 2023

Fantastic easy to use App

I love this app, it’s so easy to move money and the interest boost lots are a great idea! Would definitely recommend. Reviewed on: 20th February 2023

Fantastic high quality app

I really enjoy saving with Zopa, such an easy app to use with great features. I recommend Zopa to all my friends and family! Reviewed on: 20th February 2023

Quick, easy, excellent savings rates

It was so quick and easy to set up my Zopa account, I think the booster pots are an inspired idea and I really like seeing the interest grow, rather than coming in at the end of the savings term. Strong recommend! Reviewed on: 20th February 2023

Fantastic

Fantastic, easy to use app. Have recommended to many friends. Reviewed on: 20th February 2023

Good interest rate and not invested in fossil fuels (as far as I can tell)

As per the title. Most banks are trying to destroy the planet as fast as possible. Reviewed on: 20th February 2023

Very easy to set up and operate

Im not a tech person but zopa's app is very simple to navigate. Competitive interest rate. Reviewed on: 20th February 2023

Quick, easy and stress free savings

Whilst the high interests rates drew me in i expected the process might be an offset for better rates but it couldnt have been easier to set the account up. After the initial set up you can then set up really simply, a couple of clicks, the various savings pots with different rates and time locks. It makes it really stress free for me to map out which cash i need to allocate for which bucket in case of emergencies. My partner has signed up too so we can easily manage our money. Easily the best banking experience ive had. Reviewed on: 20th February 2023

Easy to open, great interest rates

Recommended by MSE and am very happy with service! Great interest rates and very easy to open and transfer money between accounts Reviewed on: 20th February 2023

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