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Zopa: Smart Saver reviews

4.94
Based on 6,978 reviews, last reviewed 19th Apr 2025
29% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Everything is easy to set up and do on line Everything is easy to set up and do on line Reviewed on: 19th April 2025
Jimbob's avatar
Jimbob

Latest lowest rating:

1

Customer service are total time wasters who can bare... Customer service are total time wasters who can barely speak English Reviewed on: 20th November 2024
christine f's avatar
christine f

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (6978)

Review of the Zopa, Smart Saver:

Great rates and flexible saving accounts

5
Great interest rates, which increase automatically in reaction to market changes. The Smart Saver allows me to choose “pots” with a higher interest rate for longer notice. Even highest rate is not too long a notice that you can’t manage. You can, as we do have most in the longer notice, highest rate with enough in the instant access slightly lower rate. Easy to access via the on line app. Great products Reviewed on: 11th January 2023

Everything was quick and easy.

5
Everything was quick and easy, from setting up my account to making decisions about savings pots etc. Anytime I have had to request assistance, it has always been quick, courteous and informative. Reviewed on: 17th April 2025

Easy to open accounts and to transfer money.

5
Easy to open accounts and to transfer money. I like the option of being able to open pots so that I can save for various needs ie holiday, Christmas, home improvements etc. interest rates are very competitive. Reviewed on: 17th April 2025

Excellent company for Savings.

5
The best savings experience I have had in over 40 years. Easy to set up account, different rates of savings pots, so a clever way to save for different things and situations. Customer service is excellent, website has loads of information but if you have more queries always a wonderful person to assist with anything. Great rates for savings too. simply a great company. Reviewed on: 17th April 2025

No problems - but wish I could access via PC...

5
No problems - but wish I could access via PC... Reviewed on: 17th April 2025

Zopa has an excellent user friendly and fun online i...

5
Zopa has an excellent user friendly and fun online interface, with a great choice of savings accounts, with great rates of interest, called 'Booster pots.' I love the range of savings to choose, from easy access to longer term fixed savings, from 7, 31 and 95 days notice to withdraw. This is so helpful to have, together with naming each savings 'pot), for example ' Rainy day.' They give a count down on how many days remaining until you can withdraw the money. They offered me a regular saver for 12 months with a bonus interest! The access ISA has a booster interest too. I also find the total interest earned report from the start of your savings, with monthly updates and activity of interest on each savings pot. Reviewed on: 17th April 2025

All good.

5
All good. The only thing is I wish they'd do joint accounts. Reviewed on: 17th April 2025

Easy to manage my money, I have a loan credit card s...

5
Easy to manage my money, I have a loan credit card savings and now a bank account with Zopa Reviewed on: 17th April 2025

Zopa Smart Saver

4
Andoid App easy to install and navigate. Easy to apply for all accounts and services. Pots a really useful feature and easy to implement Reviewed on: 17th April 2025

Excellent Provider

5
Haven't needed to use customer service. Excellent savings app and so easy to move money from and to bank and the different pots within Zopa. The rates are competitive too. Reviewed on: 17th April 2025

Hassle Free

5
Easy to open account. Hassle free movement of money and great competitive interest rates Reviewed on: 17th April 2025