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Barclaycard: Initial Credit Card reviews

4.21
Based on 115 reviews, last reviewed 28th Nov 2024
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Latest highest rating:

5

Good customer service and updates provided by email Good customer service and updates provided by email Reviewed on: 28th May 2024
Beverley S's avatar
Beverley S

Latest lowest rating:

1

Not reliable card service! Like a joke! I applied for a Barclaycard online and got a message saying they needed more information. I called them several times but no one answered. It's been o... Read more Reviewed on: 16th March 2023
Evans Mike's avatar
Evans Mike

About this product

Barclaycard Initial Credit Card reviews can help you to find out about the pros and cons of the Initial Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Initial Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Initial Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Initial Credit Card reviews (115)

Review of the Barclaycard, Initial Credit Card:

good reliable card

4
have had no problems using this card. On one occasion when a refund I was expecting did not go through the staff were helful sorting out Reviewed on: 29th August 2015

Best card ever

5
Great starter card for building credit and you can change limits after a while, I would definitely recommend. Reviewed on: 23rd May 2016

Personalised to your needs and plenty of offers

5
The Barclaycard Initial was the first credit card I ever got, for the simple reason I needed to build my credit history. To start with it was one of the first to have contactless which is a very handy extra. They set me a small credit limit and provided I paid it off gave me a reasonable credit limit increase. There are lots of discount offers associated with barclaycard credit card including discounts. The card offers a monthly pay off scheme for large purchases. As well as the usual balance transfer offers you can also select to transfer cash to your bank account which is really good. They offer you deals often provided you keep up with your monthly repayments. Great product, great offers and easy to manage online or on the mobile banking app. I would definitely recommend this card to younger people who are looking to build their credit rating and like deals and discounts! Reviewed on: 12th May 2016

Couldn't be happier with their service

5
Always had a good experience with customer services when have had to deal with them. Good I terest rates Reviewed on: 8th May 2016

GOOD IF POOR CREDIT

5
Accepted straight away for this card dispite not having a good credit history. Have found it to be accepted everywhere and I got a bonus of £20 after having it for 3 months and making payments regularly Reviewed on: 28th March 2016

Easy to get in, annoying to get out

2
Had no problem being accepted for the card. Put myself in a bit of debt, eventually paid it off and tried to cancel. The woman on the phone would not take no for an answer. She kept offering me various packages and deals and telling me I need it "in case of emergency". I repeatedly told her there is not a single offer she could give me that would make me stay and I wanted to cancel. She then offered me one more package after completely ignoring what I said and eventually cancelled it. I didn't have to jump through any hoops to get it in the first place, they practically threw it at me! Reviewed on: 12th February 2016

Easy to get in, annoying to get out

3
I had a barclaycard for a couple of years, initially got it for a balance transfer on an existing card with another bank. Unfortunately they didn't give me the full amount so while the amount on my barclaycard was minimal and interest free for 6 months, I was still paying a lot of interest on my other one so couldn't pay back as much as I wanted. The online banking was simple to use and very user friendly when it comes to paying off extra or setting up a direct debit. I couldn't fault that at all. Once the interest free period came around, they started increasing my limit every 6 months but I couldn't get the benefit of it as the 0% deal had expired and they refused to put it up during the initial 12 months. I eventually got a bank loan with another bank to consolidate my debts and trying to cancel this one was a massive pain. I couldn't do it online or in a branch, I had to do it over the phone. I was connected to a person completely devoid of any emotion. I said I wanted to cancel and then she started offering me all kinds of deals, I politely explained that the credit card had caused me nothing but financial difficulties and I wanted it completely cancelled. She kept throwing offers at me and ignoring the fact that I repeatedly said "there is absolutely nothing you can offer me to make me stay. Please cancel the card/account". After 5 minutes of her clearly reading from a script, she eventually cancelled. Whereas when I cancelled my halifax card, before she even offered me anything I just said "Please cancel it, it's caused me nothing but grief and I don't want another credit card again" and she laughed and said "no problem, i'll cancel that for you right away". Overall not a bad card but would have been nice for a bigger balance on the 0% deal and someone a bit nicer on the phone Reviewed on: 24th December 2015

good and reliable

5
Have had a barclaycard for many years now. Never had any problems with it and it has been accepted everytime I use it Reviewed on: 31st August 2015

no problems

5
Have never had any problems with this card which I have now had for 5 years Reviewed on: 28th August 2015

they were understanding in sorting charges out

3
they helped me refund loads of charges which were plonked on my account when i couldn't make payments due logging in problems very understanding if you have the time to speak to them. Reviewed on: 7th May 2015

extremely good and great customer service

4
Accepted everywhere. Easy to monitor on expenses. Has nice mobile apps dwnloadable. Very good and friendly customer service Reviewed on: 29th April 2015

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