Smart Money People Logo

Barclaycard: Initial Credit Card reviews

4.11
Based on 117 reviews, last reviewed 2nd Apr 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
17%
See only 3 star reviews
9%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Barclaycard tested and trusted! I have had my Barclaycard credit card for over 20 years and can say that they are a good company with good rates and offers for their customers. Excel... Read more Reviewed on: 2nd April 2025
Adefunke A's avatar
Adefunke A

Latest lowest rating:

1

Archaic service It took them months just to successfully file a claim for a fraudulent charge in my account. I had to speak with three people—two of whom didn't know ... Read more Reviewed on: 7th March 2025
Eli F's avatar
Eli F

About this product

Barclaycard Initial Credit Card reviews can help you to find out about the pros and cons of the Initial Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Initial Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Initial Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Review Barclaycard: Initial Credit Card now

Help others make smarter decisions by sharing your own experience. Write a review

Barclaycard Initial Credit Card reviews (117)

no problems

5
Have never had any problems with this card which I have now had for 5 years Reviewed on: 28th August 2015

they were understanding in sorting charges out

3
they helped me refund loads of charges which were plonked on my account when i couldn't make payments due logging in problems very understanding if you have the time to speak to them. Reviewed on: 7th May 2015

extremely good and great customer service

4
Accepted everywhere. Easy to monitor on expenses. Has nice mobile apps dwnloadable. Very good and friendly customer service Reviewed on: 29th April 2015

Disappointed

3
I was rather disappointed with the Barclay NFL rewards card. First, in order to get rewards you had to reach such a high point requirement which I found difficult to achieve. Then when interest rates forced my account into an over the limit status, Barclay cancelled my card. I have always paid on time. Never been late. I am going to continue to pay the monthly bill until the card is paid off, but if Barclay decides to reinstate card I will have to think twice before doing business with them again. Reviewed on: 17th April 2015

Decent

4
Barclard is great but their payments are erratic. Sometimes they come out twice! Reviewed on: 24th March 2015

Fantastic Social Media Presence That is Geniunley Helpful

5
I haven't actually been approved this card yet however i just happened to tweet about the response taking a while only to be responded to nearly instantly (on a sunday morning no less) by a lady requesting my phone number and other details to check my progress. After i DM'd them that i got a phone call from the most helpful customer services person, who was the same one i was tweeting who was friendly, personable and recommended ways to speed up my application. If they approve it this will have been a faultless interaction, if they don't, not really their fault Reviewed on: 12th January 2015

excellent use of social media to provide top notch service

5
I've only been with Barclaycard for a week but already their service has been second to none, using social media to resolve my issue quickly! They are so friendly and I was thrilled to get such good service on my first time at needing their assistance. Reviewed on: 11th January 2015

Do you have a different Barclaycard product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Barclaycard has a range of products available. Check the ratings of each product to find the right one for you. View all products