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Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 3.97 (311 reviews)

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3.85

Based on 311 reviews, last reviewed 12th Jun 2025

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

52%

22%

10%

13%

Latest highest rating:

5

As a newbie to Barclaycard I can only say I am very... As a newbie to Barclaycard I can only say I am very impressed so far. I applied for this card and was pleasantly surprised to be accepted. But the ici... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Barclaycard slashed my creditcard limit from £5800 t... Barclaycard slashed my creditcard limit from £5800 too £1300 in the first instance which was very close to what I had accumulated on the card, without... Read more Reviewed on: 12th June 2025

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (311)

Review of the Barclaycard, Platinum Credit Card:

Excellent credit card

Good customer service in event of a query, also cash back on spending. Reviewed on: 3rd April 2023

As a newbie to Barclaycard I can only say I am very...

As a newbie to Barclaycard I can only say I am very impressed so far. I applied for this card and was pleasantly surprised to be accepted. But the icing on the cake for me was the credit limit given. I have to say it restored my faith in human nature. I felt valued. I am poor but I always pay my bills. I felt this was recognised by Barclays and for that I will be forever grateful. Thank you. Reviewed on: 12th June 2025

10/10 for ease, app and service.

I’ve been with Barclay card for sometime now. The platinum account has good cash back offers on, their app to manage the account is easy to use and covers everything! The app also outlines card account offers including balance transfers, money transfers and the option to transfer your existing Barclaycard to another type they offer, with no new application! I’ve never ever know a high street bank to have that service. The only occasion I’ve needed to call them was for a charge back and they couldn’t have been more helpful. Highly recommend Reviewed on: 12th June 2025

Cash back with zero fees

Great that I get .25% cash back AND no loading on overseas transactions. Best of both worlds. Reviewed on: 12th June 2025

Barclaycard slashed my creditcard limit from £5800 t...

Barclaycard slashed my creditcard limit from £5800 too £1300 in the first instance which was very close to what I had accumulated on the card, without notification. Then I received an email saying I was close to my credit limit. I checked my card on there app and discovered my credit limit had been reduced to £1300. The next thing I knew was that my car insurance payment hadn't gone through, so checked the Barclaycard app again only to find my credit limit had been reduced again, this time to £250. When I inquired as to what had caused this they couldn't answer me. My credit rating is and always has been very good. I've cancelled my card and gone with another company Reviewed on: 12th June 2025

I have had a Barclaycard for 50 years, I have a plat...

I have had a Barclaycard for 50 years, I have a platinum card now, and they are closing my account as I dont live in the UK anymore, Their customer care team, badly named, dont care and cant help me, so they have lost a good customer and I will be closing any accout that I have connected to Barclays immediately and advising anyone who asks about Barclaycard of my experience. Reviewed on: 29th May 2025

Not a user friendly app

The app often freezes and is very clunky to use , it’s not user friendly at all. I often had issues with making a payment towards the card as transactions would freeze so, I had to call up customer services instead. The account does its job of a credit card fairly well and the fees are not horrendous but it’s just user friendly. Reviewed on: 5th April 2025

Good rates.

Good rates. Easy to check balances and statements, make payments. They have some good cash back offers. It is not very easy to change the type to card you have once offers have expired, I have had a credit card with them for a while and they don’t really offer much until you get a new card with someone else. Reviewed on: 3rd March 2025

Great offer, smooth approval process

Great offer for interest-free balance transfer for 32 months. Smooth application process. Good communication on approval. While it's early days in my journey with Barclaycard, so far so good! Reviewed on: 26th February 2025

Good flexible card, interest rate can be high but no...

Good flexible card, interest rate can be high but not as high as others Reviewed on: 26th February 2025

They are a fantastic customer service wise, give me...

They are a fantastic customer service wise, give me all the help I need whenever I ask, and that’s why I will always come back to them Reviewed on: 26th February 2025

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