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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43852 reviews)

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4.95

Based on 43,852 reviews, last reviewed 28th Mar 2025

22589% increase in 5 star reviews

in the past 90 days

3000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best bank ever I have no problem getting in touch with them, always polite and very helpful Reviewed on: 28th March 2025

Latest lowest rating:

2

Not happy with reduction in cashback . Not happy with reduction in cashback . Chase was always a leader but sadly not any more Reviewed on: 21st March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43852)

Review of the Chase Bank, Current Account:

Great bank

Love my chase account ticks all my boxes Reviewed on: 16th March 2023

Good current account with 1% cashback

Good current account with 1% cashback Reviewed on: 19th March 2025

Not as good as it used to be

Chase used to have excellent saving rates & 1% cashback on debit card spending. Now the saving rate it not particularly good and the cashback has pretty much been removed. The only plus is that there aren't any foreign exchange charges for purchases abroad. It is now just an OK bank. Reviewed on: 18th March 2025

Superb customer service!

Superb customer service! Always available and have never had any issues. App is top notch. Reviewed on: 18th March 2025

Cut above the rest

Ive used many banks, none have been as easy to work with, communicate to or have an app that functions as well. They offer great value with their cashback offer & round-up savings accounts Reviewed on: 18th March 2025

Highly professional; always deliver first class service

Highly professional; always deliver first class service Reviewed on: 17th March 2025

Was easy and quick to set up

Was easy and quick to set up an account, when I called them with questions, I was connected quickly and assured about all the questions I asked. Reviewed on: 17th March 2025

Easy, as promised.

Easy, as promised. Reliable. Will recommend Reviewed on: 17th March 2025

Really liked Chase but recently they have reduced al...

Really liked Chase but recently they have reduced all their offers and increased how much is needed to pay in. Also had some fraud on my account and after some incorrect information to start with, they then resolved issue promptly and I got a full refund which was good Reviewed on: 16th March 2025

I set up this account to use for a holiday in Americ...

I set up this account to use for a holiday in America it is so good I have continued to use it in the uk I have recommended to friends Reviewed on: 16th March 2025

So easy to set up and use - cashback has been great

So easy to set up and use - debit card arrived fast. App really fast and straightforward, quick and easy to move funds to and from savings. Cashback on current account use has been brilliant - but sadly this is changing soon to make it more limited. Well recommended. Reviewed on: 16th March 2025

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