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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.76 (865 reviews)

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4.83

Based on 865 reviews, last reviewed 20th Apr 2025

1281% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Very helpful and understanding We found Darlington Building Society very helpful with our situation and we're great in supplying us with a great mortgage. Also so easy to renew afte... Read more Reviewed on: 20th April 2025

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025

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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contac...

Darlington Building Society Mortgages reviews (865)

Review of the Darlington Building Society, Mortgages:

Brilliant start to finish no complaints at all , cus...

Brilliant start to finish no complaints at all , customer service was second to none brilliant rates very competitive, easy to use account . Would definitely recommend to friends and family . Reviewed on: 8th April 2025

Very helpful and understanding

We found Darlington Building Society very helpful with our situation and we're great in supplying us with a great mortgage. Also so easy to renew after our two year fixed rate was up. They gave plenty of options, fully recommend. Reviewed on: 20th April 2025

Great buy to let mortgage

I've had this buy to let mortgage for many years, very pleased with product which is reviewed every 2 years, and customer service is excellent Reviewed on: 19th April 2025

Mortgage

Looking at mortgage product needed to purchase my flat, the best option for me was Darlington Building society. A really good website and portal. Very happy with the service provided to date. I would recommend Dalington to family and friends. Reviewed on: 19th April 2025

Darlington customer service is amazing

Communicating with darlington has always been very easy! Since the very beginning I've worked with the same person and that makes everything super easy because they understand my situation without me having to explain again Reviewed on: 18th April 2025

Excellent and friendly customer service.

Excellent and friendly customer service. Reviewed on: 17th April 2025

It's ok .But staff need to learn politeness& C Service.

It's ok . Regularly get updates which is good . Spoke over the phone 2 times didn't find them polite. My mortgage ws/is 6.89 % which ridiculous but at the time interest was rising by Bank of England every other week Reviewed on: 17th April 2025

Great Service, great people

Darlington Building Society were one of the very few companies offering mortgages to the over 65 age group when we got our mortgage from them 9 year’s ago. They have looked after us well since then and will stay with them until mortgage free in a few years time. Customer service personnel are so helpful. Reviewed on: 17th April 2025

Very efficient without any hassle.

Very efficient without any hassle. Reviewed on: 17th April 2025

Excellent customer service.

Excellent customer service. Always very helpful and polite. Competitive products. Reviewed on: 17th April 2025

Easy, smooth & reliable

An easy, smooth & reliable service, I am so impressed. I had unusual circumstances and am thankful Darlington worked with me for my mortgage. Reviewed on: 17th April 2025

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