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Darlington Building Society: Mortgages reviews

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4.84
Based on 870 reviews, last reviewed 23rd Apr 2025
1218% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Being a member of a Society not just a client Darlington Building Society staff have always treated me very much as a person rather than primarily as a source of income. During the mortgage applic... Read more Reviewed on: 23rd April 2025
Steve T's avatar
Steve T

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo
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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contac...

Darlington Building Society Mortgages reviews (870)

Review of the Darlington Building Society, Mortgages:

Great customer service

4
Customer service is easy to contact and talk to, good communication and generally good service Reviewed on: 9th April 2025
Georgia 's avatar
Georgia

It's ok .But staff need to learn politeness& C Service.

5
It's ok . Regularly get updates which is good . Spoke over the phone 2 times didn't find them polite. My mortgage ws/is 6.89 % which ridiculous but at the time interest was rising by Bank of England every other week Reviewed on: 17th April 2025
Awais K's avatar
Awais K

Great Service, great people

5
Darlington Building Society were one of the very few companies offering mortgages to the over 65 age group when we got our mortgage from them 9 year’s ago. They have looked after us well since then and will stay with them until mortgage free in a few years time. Customer service personnel are so helpful. Reviewed on: 17th April 2025
Peter M's avatar
Peter M

Very efficient without any hassle.

5
Very efficient without any hassle. Reviewed on: 17th April 2025
Mary M's avatar
Mary M

Excellent customer service.

5
Excellent customer service. Always very helpful and polite. Competitive products. Reviewed on: 17th April 2025
Dennis B's avatar
Dennis B

Easy, smooth & reliable

5
An easy, smooth & reliable service, I am so impressed. I had unusual circumstances and am thankful Darlington worked with me for my mortgage. Reviewed on: 17th April 2025
Laura 's avatar
Laura

Very helpful in all aspects.

5
Very helpful in all aspects. Quick and easy to deal with. Reviewed on: 17th April 2025
Joan B's avatar
Joan B

Great experience with Darlington Building Society!

1
Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recommend for a stress-free mortgage! Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo

Mortgage Review

5
It was all done on line or telephone - easy process Reviewed on: 17th April 2025
Susan B's avatar
Susan B

Darlington BS excellent service by far

5
Darlington Building Society have come as a boon to us at the right time. We got our 1st house mortgage approved by them when none of banks were ready to pitch in! Always been a great service working with representatives of DBS. Cheers to team. Reviewed on: 17th April 2025
Nilofar's avatar
Nilofar

1st time buyer and Darlington have made it all very...

5
1st time buyer and Darlington have made it all very simple, Easy to get hold of when I needed them from start to finish and offered me the best deal. Reviewed on: 17th April 2025
Gordon F's avatar
Gordon F

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