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Darlington Building Society: Mortgages reviews

4.79
Based on 621 reviews, last reviewed 16th Jan 2025
25% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
12%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

We have dealt with Darlington Society and spoke to A... We have dealt with Darlington Society and spoke to Ann Walpole on several occasions and also other members of staff and the overall service has been ... Read more Reviewed on: 16th January 2025
Cassie's avatar
Cassie

Latest lowest rating:

1

Keep 60k as for 95LTV is not good for tier 2 visa ho... Keep 60k as for 95LTV is not good for tier 2 visa holders. Reviewed on: 29th November 2024
Mathess J's avatar
Mathess J

About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (621)

Review of the Darlington Building Society, Mortgages:

We have dealt with Ann Walpole on many occasions wit...

5
We have dealt with Ann Walpole on many occasions with this being the latest. We find Ann to be a lovely lady who has the knack of mixing humour with business which we think is the best ingredient that Darlington Building Society can achieve from their staff. On our latest business she was able to direct us in the right direction all of the way. Filling forms and dealing with legal documents is not something that we do every day and Ann was there to give us all the guidance and support that we needed which made the whole experience less stressful. To add further comment everytime that we contact Darlington Building Society we find all of the staff to be very pleasant and always willing to forward messages to Ann when she is dealing with other clients. Well done all at Darlington Building Society. Reviewed on: 26th January 2024

In branch service review

5
Always so polite, friendly and helpful - can't fault them. Reviewed on: 30th September 2024

In branch service review

5
Helpful staff, willing to explain in a friendly way and answering the phone promptly. Reviewed on: 30th September 2024

In branch service review

5
We found Darlington BS very good with its correspondence. Reviewed on: 30th September 2024

In branch service review

5
We have already recommended Darlington BS to friends! Excellent customer service - great communication - kept informed every step of the way (thanks to Suzanne and Cheryl). Reviewed on: 19th September 2024

In branch service review

5
Always been sufficient. Been customers for 35 years across both mortgages and savings. Reviewed on: 18th September 2024

DBS - Five Star Service Everytime.

5
Hi Darlington Building Society - yesterday I needed some urgent paperwork from DBS to confirm ownership of a property - I rang the number, actually spoke to a mortgage advisor 'Mandy' and she kindly sent over the documents whilst I was on the phone !! Amazing in itself to reach the first person who sorted it out immediately. Absolute first class service. I love DBS as they are person centred and understand the needs of the customer. THANK YOU SO MUCH MANDY Reviewed on: 12th September 2024

Flexibility in non standard situations, mortgage in...

5
Flexibility in non standard situations, mortgage in retirement , etc. Reviewed on: 7th September 2024

Your agent Cheryl Allan was very professional, kind...

5
Your agent Cheryl Allan was very professional, kind and courteous. The whole process was efficient, hassle free and smooth. Reviewed on: 4th September 2024

Excellent tailored solution provided

5
Rebecca our mortgage adviser was very helpful in taking us through what our options were after we had explained our situation. Reviewed on: 2nd September 2024

Ann, number 1 mortgage advisor!!

5
My mortgage advisor Ann from start to finish has been excellent! Answered all my emails with lighting speed. Very professional and personable which made the experience enjoyable! Reviewed on: 22nd August 2024

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