Write a review

Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.76 (872 reviews)

View other Darlington Building Society products

4.84

Based on 872 reviews, last reviewed 30th Apr 2025

1150% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Easy Process! Made buying our first property easy. Great communication from the team. Reviewed on: 30th April 2025

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025

Read all reviews See your review

About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (872)

Review of the Darlington Building Society, Mortgages:

Mortgage Application

We recently used a mortgage advisor (Paula) from Darlington Building Society and couldn’t be happier with the service we received. From start to finish, the process was smooth, professional, and reassuring. Paula was incredibly knowledgeable, taking the time to explain all of our options in clear, straightforward terms and making sure we felt comfortable at every step. Reviewed on: 25th April 2025

Porting with Darlington.

Easy to get through when calling. Staff are knowledgeable and always willing to help. Currently utilising the porting system to move to another property, which is very affordable. Reviewed on: 16th April 2025

I have been with Darlington building society since A...

I have been with Darlington building society since August 2020 and I have always received excellent service. Darlington gave me a mortgage when other lenders wouldn’t. I recently had to speak to Darlington and the 2 officers I dealt with were very helpful. Although they couldn’t solve the problem they gave me information to investigate different avenues. They were very professional. This is a smaller building society but they know how to deliver good customer service. Reviewed on: 16th April 2025

One of few lenders to welcome older applicants and a...

One of few lenders to welcome older applicants and at reasonable interest rate. Always helpful with queries and clear informative updates. Reviewed on: 16th April 2025

New customers to Darlington Building Society.

New customers to Darlington Building Society. All good so far. Reviewed on: 16th April 2025

We are about to come to the end of our 25 year mortg...

We are about to come to the end of our 25 year mortgage. Some years ago we came into financial difficulty and all the worry that brings. The meetings and discussions we had made life so much easier, the staff were brilliant. They did not judge and just helped us decide what was best for us. Here we are a couple of payments to go and we still have our house. Reviewed on: 16th April 2025

Efficient friendly & professional Staff.

Efficient friendly & professional Staff. Always ask if there is anything else they can help with. Reviewed on: 16th April 2025

My experience with Darlington was exceptional, espec...

My experience with Darlington was exceptional, especially during an incredibly challenging period in my life. The COVID-19 pandemic caused significant cash flow issues for me, which were further compounded by ill health. Despite these difficulties, Darlington provided unwavering support and understanding until I was able to reenter employment. Their customer service team was outstanding—compassionate, professional, and always willing to assist. I am truly grateful for their patience and dedication during such a tough time. Darlington went above and beyond to help, and I cannot recommend them highly enough. Thank you, Darlington (especially Brian), for your exceptional service and support when I needed it most. Reviewed on: 16th April 2025

Very informative and responds to our calls

Very informative and responds to our calls Reviewed on: 16th April 2025

Been with you for 10 yrs.

Been with you for 10 yrs. Excellent service Reviewed on: 16th April 2025

Great staff and good products

I have been with Darlington since buying my house four and a half years ago. The people I have dealt with have been friendly, efficient and have handled my initial mortgage, plus refinances very well. Reviewed on: 16th April 2025

Alternative products

Fixed Rate Mortgage
from Bank of Ireland 2.88 from 7 reviews
Tracker Rate Mortgage
from HSBC 3.73 from 15 reviews
Mortgage
from Lloyds Bank 3.05 from 39 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub