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Dudley Building Society: Savings reviews

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4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

Top Class Friendly Service

5
Applied for a savings account online with Dudley Building Society, which was quickly and efficiently set up following a phone call with friendly and efficient customer service advisor, Becky. Online registration was very easy, once roll number arrived via SMS, and was able to quickly make initial deposit via debit card, again online. I like the 2FA security when accessing my account online. Overall, very pleased I chose Dudley Building Society. Reviewed on: 15th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill branch review

5
As I have a potentially life threatening operation due, Cathy suggested I have my daughter added to my account. She did this straight awasy and even hand delivered some ID back to at me. Above and beyond service. Thank you Reviewed on: 15th March 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

High interest rates savings accounts for your children

5
Great building society, small but modern, giving a personal service and offering interest rates well in excess of any of those offered by the bigger banks and building society. Would highly recommend. Reviewed on: 15th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Tia very informative and helpful.

5
Tia made me aware of the society’s on line regular saver product. Reviewed on: 14th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Online messaging serivce

5
Very responsive to my inquiry. The reply was very clear and concise. I like the email notification so I don't have to continuously log in to see a reply. Reviewed on: 14th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill branch review

5
Lauren really listened to me with my wuery and explained simply to me, felt better after I had spoken to her Reviewed on: 13th March 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Dudley branch review

5
How can you improve on a friendly cheerful, pleasant member of staff Reviewed on: 13th March 2021
Dudley branch customer's avatar
Dudley branch customer

Needs a small tweak or two.

3
On the site home page the Tab for "ONLINE SERVICE" could do with larger presence/highlight and similarly in the page which follows the very tiny "here" for intending users to click on, in order to begin the logon sequence. Reviewed on: 11th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society Hi, thanks for your review. We have now launched our new website which improves the journey to access your Online Service. Quickly sign in from the MyAccount link in the top right hand corner or Visit dudleybuildingsociety.co.uk/savings/online-service/ for further information. Thanks. Response date: 19th April 2021
Dudley Building Society Logo
Dudley Building Society

Savings account enquiry

5
Extremely helpful, and solved my problem immediately. Reviewed on: 11th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Excellent service

5
Needed to register new phone number for online access. Excellent service, efficient and very secure. Very satisfied with DBS Reviewed on: 11th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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