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Dudley Building Society: Savings reviews

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4.87
Based on 3,734 reviews, last reviewed 16th Mar 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service explaining all our options and the... Very good service explaining all our options and the lady who attended to us was very knowledgeable and kind. Reviewed on: 16th March 2026
Alan 's avatar
Alan

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3734)

Needs a small tweak or two.

3
On the site home page the Tab for "ONLINE SERVICE" could do with larger presence/highlight and similarly in the page which follows the very tiny "here" for intending users to click on, in order to begin the logon sequence. Reviewed on: 11th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society Hi, thanks for your review. We have now launched our new website which improves the journey to access your Online Service. Quickly sign in from the MyAccount link in the top right hand corner or Visit dudleybuildingsociety.co.uk/savings/online-service/ for further information. Thanks. Response date: 19th April 2021
Dudley Building Society Logo
Dudley Building Society

Savings account enquiry

5
Extremely helpful, and solved my problem immediately. Reviewed on: 11th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Excellent service

5
Needed to register new phone number for online access. Excellent service, efficient and very secure. Very satisfied with DBS Reviewed on: 11th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Excellent new service

5
I have just signed up to the online service. Very simple and a good addition by Dudley BS. Promptly acknowledged by letter. Reviewed on: 11th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill branch review

5
Had to register a death and she was so helpful and sympathetic, as I had beento Santander and they were not and Cathy did it all there and then Reviewed on: 10th March 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Brierley Hill branch review

5
Had to set up a nominated account advisor really helpful and explained process clearly to me Reviewed on: 8th March 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Fast, efficient, and to the point.

5
Clare gave a very good response to my question. Reviewed on: 8th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Gornal Wood branch review

5
Reliable, local, clean and tidy office to visit. Pleasant chashiers, interest rates could be better Reviewed on: 7th March 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Gornal Wood branch review

5
Better system thank booking appointments to open accounts. Used to take a couple of weeks for appts, much quicker, - new a/c in 2 days Reviewed on: 6th March 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Gornal Wood branch review

5
This branch is the best one the ladies are lovely, nothing is ever too much trouble Reviewed on: 5th March 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

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