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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.87
Based on 3,652 reviews, last reviewed 7th Oct 2025
25% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Top class service The best finance area I have ever dealt with. Their communication is superb, and the customer service is beyond excellent. I am so happy that I have s... Read more Reviewed on: 7th October 2025
Barbara Blythe's avatar
Barbara Blythe

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3652)

Brierley Hill branch review

5
She went above and beyond to ensure we had our money transferred quickly as we live in a village with no back just the cashpoint Reviewed on: 20th January 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Brierley Hill branch review

5
Due to Covid and me being house bound she hand delivered me some important documents and it was lovely to be able to chat with her Reviewed on: 19th January 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Dudley branch review

5
Staff very good, give you all the help what is needed. always smiling makes the day happier. Thank you Dudley Reviewed on: 19th January 2021
Dudley branch customer's avatar
Dudley branch customer

Efficient knowledgeable friendly clearly explained information provided by kindly patient people

5
Had got my paperwork in a mess and rang for help. 13 minutes later EVERYTHING explained and sorted The people on the end of the telephone should train the likes of BT how to respond people’s problems which might seem trivial to experts but which are very real to the person whose problem it. Unreservedly recommend Dudley Building Society. Reviewed on: 14th January 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Fantastic

5
Very helpful in a time were there is no intrest on your savings Reviewed on: 13th January 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

I find Dudley Building Society always to be very helpful

5
When I spoke to Claire today she was very friendly and very helpful Reviewed on: 8th January 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Excellent detailed given about savings product

5
Brenda was exceptionally helpful when I tried to upgrade my regular savings. She made me aware of another product which would give me a better overall interest rate than the one I was thinking of changing to. Well done Brenda, well done Dudley Building society! Reviewed on: 8th January 2021
R Head's avatar
R Head

Customer Service

4
Spoke recently to (Becky) who was very friendly and helpful. Great to talk to a person rather than answer machines. Very informative, friendly and helpful. Will definitely reinvest. Thanks Reviewed on: 8th January 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Becky was helpful

5
Becky help me discuss what I could do about money transfer was lovely to talk to a pleasant person Reviewed on: 7th January 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley hill branch review

5
Saf explained the ID requirments so well and told me which documents were needed. Such an easy experience. Reviewed on: 1st January 2021
Brierley hill branch customer's avatar
Brierley hill branch customer

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