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Dudley Building Society: Savings reviews

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4.87
Based on 3,734 reviews, last reviewed 16th Mar 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service explaining all our options and the... Very good service explaining all our options and the lady who attended to us was very knowledgeable and kind. Reviewed on: 16th March 2026
Alan 's avatar
Alan

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3734)

Customer Service

5
Top quality customer service provided by Claire, a credit to the building society. Reviewed on: 18th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Friendly people.

5
Friendly staff who obviously care, they are easy to talk to. Good products, with simple online access setup. Reviewed on: 17th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill branch review

5
No one can beat the service you receive in Brierley Hill branch Reviewed on: 16th March 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Top Class Friendly Service

5
Applied for a savings account online with Dudley Building Society, which was quickly and efficiently set up following a phone call with friendly and efficient customer service advisor, Becky. Online registration was very easy, once roll number arrived via SMS, and was able to quickly make initial deposit via debit card, again online. I like the 2FA security when accessing my account online. Overall, very pleased I chose Dudley Building Society. Reviewed on: 15th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill branch review

5
As I have a potentially life threatening operation due, Cathy suggested I have my daughter added to my account. She did this straight awasy and even hand delivered some ID back to at me. Above and beyond service. Thank you Reviewed on: 15th March 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

High interest rates savings accounts for your children

5
Great building society, small but modern, giving a personal service and offering interest rates well in excess of any of those offered by the bigger banks and building society. Would highly recommend. Reviewed on: 15th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Tia very informative and helpful.

5
Tia made me aware of the society’s on line regular saver product. Reviewed on: 14th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Online messaging serivce

5
Very responsive to my inquiry. The reply was very clear and concise. I like the email notification so I don't have to continuously log in to see a reply. Reviewed on: 14th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill branch review

5
Lauren really listened to me with my wuery and explained simply to me, felt better after I had spoken to her Reviewed on: 13th March 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Dudley branch review

5
How can you improve on a friendly cheerful, pleasant member of staff Reviewed on: 13th March 2021
Dudley branch customer's avatar
Dudley branch customer

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