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Dudley Building Society: Savings reviews

4.83
Based on 3,765 reviews, last reviewed 3rd Jul 2026
9% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service - best of the building societies. Very good service - best of the building societies. Reviewed on: 3rd July 2026
Shirley B's avatar
Shirley B

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES

About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3765)

Building Society - V - High Street Banks

5
Throughout the COVID 19 pandemic, we were continually advised by the Dudley Building Society as to their necessary changes in service in order to avoid fruitless visits. As usual, all business was conducted within a friendly professional atmosphere with little interruption to their normal excellent service. This sort of service is alien to my High Street bank. Reviewed on: 9th April 2021

Taking care when we need them

5
DBS look after our savings and have always given us good advice, bearing in mind what we wanted. During the pandemic they have kept us informed by email and have reassured us that we are doing the right kind of savings for our needs. Thank you so very much. Reviewed on: 9th April 2021

Great customer service

5
Always an efficient and friendly response to a query both on the telephone and by mail. Reviewed on: 9th April 2021

Excellent staff contacts

5
Paid some money in on a bank holiday and it didn't appear on the statement, phoned the bank and they were brilliant at explaining how it worked. Excellent response from them highly recommended Reviewed on: 9th April 2021

EXCELLENT SERVICE WITH A SMILE

5
Staff at Perton Branch are extremely professional, friendly and helpful. Nothing is too much trouble for them, going the extra mile to trace funds that went astray from a closed Post Office account, even though the funds were very small. Highly recommended. 5 Reviewed on: 9th April 2021

Excellent rates during difficult time

5
Fast efficient service always from staff on the phone. Reviewed on: 9th April 2021

Efficient and friendly

5
Good phone experience and effective transactions Reviewed on: 9th April 2021

Handy to get to and always helpful

5
Very friendly staff and willing to take the time to give advise Reviewed on: 9th April 2021

In period of low interest rates...

5
It is good to be investing in a product with a variable rate that hasn't been reduced as many competitors have recently. No doubt will go down but not immediately as others have rushed to jump on the bandwagon of low rates Reviewed on: 9th April 2021

A great local building society

5
Dudley Building Society offers a local, convenient and friendly service with great products. Reviewed on: 9th April 2021

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