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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.87
Based on 3,652 reviews, last reviewed 7th Oct 2025
25% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Top class service The best finance area I have ever dealt with. Their communication is superb, and the customer service is beyond excellent. I am so happy that I have s... Read more Reviewed on: 7th October 2025
Barbara Blythe's avatar
Barbara Blythe

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3652)

Dudley branch review

4
Location of branch, friendly staff, better opening hours Reviewed on: 2nd February 2021
Dudley branch customer's avatar
Dudley branch customer

Kingswinford branch review

5
I met the manager, was very helpful and freindly, she gave me application for for me to open new account today and gave me all information I needed Reviewed on: 2nd February 2021
Kingswinford branch customer's avatar
Kingswinford branch customer

Great Customer Service, just as it should be.

5
Posted an application to open a savings account with DBS on the Wed. Very helpful and friendly lady named Tracy Romney telephoned me Friday AM, answered all my queries and opened the account for me. Start to finish 10/10. Had a query the next day, telephoned the Gornal Wood branch and another very helpful and pleasant Advisor answered my questions. Had another query on the following Monday and a very nice Advisor named Suki at head office sorted me out to my complete satisfaction. Overall very impressed with all the service I received from DBS, well done and thank you. Sam Warwick. Reviewed on: 2nd February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
I believe the use of an online service would be beneficial for myself Reviewed on: 31st January 2021
Kingswinford branch customer's avatar
Kingswinford branch customer

Dudley branch review

5
Excellent service from staff. No improvements needed Reviewed on: 31st January 2021
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Dudley branch customer

Efficient and courteous

5
Smooth opening from Dudley and easy, expedient and courteous contact through email. Reviewed on: 30th January 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Friendly and local

5
Friendly staff providing a local service and with some great financial products Reviewed on: 30th January 2021
ghbannister@yahoo.co.uk's avatar
[email protected]

Good products and service

5
Some decent interest rates and good customer service Reviewed on: 30th January 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Gornal Wood branch review

5
Convenience of being in Gornal village Reviewed on: 29th January 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Personable and helpful staff

5
The two friendly advisors with whom I spoke, today, were found to be attentive to my enquiries, answering these in full and, where necessary, promising and subsequently providing a timeous report of a referral to colleagues (re. website problems). The impression given was that nothing I might ask would be too much trouble Reviewed on: 29th January 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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