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Dudley Building Society: Savings reviews

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4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
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Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

Excellent new service

5
I have just signed up to the online service. Very simple and a good addition by Dudley BS. Promptly acknowledged by letter. Reviewed on: 11th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill branch review

5
Had to register a death and she was so helpful and sympathetic, as I had beento Santander and they were not and Cathy did it all there and then Reviewed on: 10th March 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Brierley Hill branch review

5
Had to set up a nominated account advisor really helpful and explained process clearly to me Reviewed on: 8th March 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Fast, efficient, and to the point.

5
Clare gave a very good response to my question. Reviewed on: 8th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Gornal Wood branch review

5
Reliable, local, clean and tidy office to visit. Pleasant chashiers, interest rates could be better Reviewed on: 7th March 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Gornal Wood branch review

5
Better system thank booking appointments to open accounts. Used to take a couple of weeks for appts, much quicker, - new a/c in 2 days Reviewed on: 6th March 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Gornal Wood branch review

5
This branch is the best one the ladies are lovely, nothing is ever too much trouble Reviewed on: 5th March 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Dudley branch review

4
Open the Dudley branch five days a week instad of three during the pandemic Reviewed on: 5th March 2021
Dudley branch customer's avatar
Dudley branch customer

Not many saving products since the Rebrand

2
I am happy there is now an online service, but there are hardly any savings product now. I'd rather there be no online service and still have a wide range of savings products Reviewed on: 5th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

New Online Service

5
I am pleased to say that the new online service from Dudley Building Society is welcome news. It was easy to sign up and will save time of having to go to the local branch for updates for my account. Dudley Building Society has always provided excellent service for me for many years, the new service will further enhance that experience. Reviewed on: 5th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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