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Dudley Building Society: Savings reviews

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4.87
Based on 3,652 reviews, last reviewed 7th Oct 2025
25% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Top class service The best finance area I have ever dealt with. Their communication is superb, and the customer service is beyond excellent. I am so happy that I have s... Read more Reviewed on: 7th October 2025
Barbara Blythe's avatar
Barbara Blythe

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3652)

Very helpful customer service

5
I always have helpful responses when I telephone and it’s easy to get through Reviewed on: 15th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Customer service

5
Completed my request efficiently. Reviewed on: 14th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Excellent customer service and good product range.

5
I would recommend the Dudley Building Society to anyone. They have a good range of products, available nationally, with competitive interest rates. Should you need to contact customer service, the staff are friendly, helpful, polite and knowledgeable too. All round an excellent building society. Reviewed on: 14th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

4
I find the staff helpful for advice etc Reviewed on: 14th December 2020
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

4
Some staff members are not too helpful or friendly Reviewed on: 11th December 2020
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
Customer service is excellent, always welcomed and given a professional and friendlt service Reviewed on: 7th December 2020
Dudley branch customer's avatar
Dudley branch customer

Kingswinford branch review

5
Always friendly, approachable, caring personal service Reviewed on: 6th December 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Dudley branch review

5
Girls are always professional, helpful Reviewed on: 6th December 2020
Dudley branch customer's avatar
Dudley branch customer

Good interest rate, helpful staff

5
I contacted Georgia in customer service, she was very courteous and helpful and answered my questions with great efficiency Reviewed on: 6th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
Friendly service, helpful, nothing better Reviewed on: 4th December 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

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