Smart Money People Logo

Dudley Building Society: Savings reviews

4.87
Based on 3,652 reviews, last reviewed 7th Oct 2025
25% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Top class service The best finance area I have ever dealt with. Their communication is superb, and the customer service is beyond excellent. I am so happy that I have s... Read more Reviewed on: 7th October 2025
Barbara Blythe's avatar
Barbara Blythe

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Dudley Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Dudley Building Society Savings reviews (3652)

Dudley branch review

5
Office in the heart of the town, friendly, helpful and knowledgeable staff, good Covid safety and precautions arrangements Reviewed on: 4th December 2020

review

5
Beckie answered all my questions and spoke to me in real language very grateful. she is a superstar and deserves credit Reviewed on: 3rd December 2020

helpful and efficient

5
Really helpful at answering questions and giving clear explanations. and have some great savings products Reviewed on: 3rd December 2020

Kingswinford branch review

5
Direct bank transfers are much better Reviewed on: 1st December 2020

Always found the Dudley Building Society, very helpful, approachable, supportive with competitive Savings Products.

5
I have been a loyal long-term Customer of the Dudley Building Society. In recent times, externally, I was Alerted to a new Regular Saving Product and, mistakenly, used an older On Line Application which, unbeknown to myself was out of date and redundant. I telephoned the Society and they kindly reminded myself an up-to-date Application Form was now available On Line, which I immediately completed, sent off and was helpfully confirmed to myself this afternoon that said Account had now been opened, Pass Book is on it's way and, at my request, with myself having passed the Society's protective Security Questions, kindly gave myself the Accounts full particulars to enable myself to undertake my Second Month's Faster Payment on the First of the Month, tomorrow. What can I say - an excellent person centred efficient and praiseworthy service as usual. Ray from Brighton, East Sussex. Reviewed on: 30th November 2020

Really good service

5
I always find the staff very friendly and helpful. Always greeted with a smile .. always willing to help with any questions you might have. Reviewed on: 30th November 2020

Kingswinford branch review

5
Nothing could be better at the moment Reviewed on: 27th November 2020

Account review

5
I needed to know interest paid in tax year19/20 and current interest rates on my accounts. Claire phoned following my email to DBS. Appropriate security checks were carried out and then Claire gave me all of the information I needed. I’m very pleased with what we were able to achieve over the phone Reviewed on: 27th November 2020

Kingswinford branch review

5
Personal service of staff as opposed to machines, and interest rates could be improved a lot, try making it worthwhile Reviewed on: 26th November 2020

Easy transaction

4
Under the present Covid circumstances was pleased with how promptly and speedily I was able to open a new account and transfer monies into it. All staff were pleasant and efficient and thanks to Claire who reassured me that the transaction had all transferred smoothly. Only one negative which I think the society should consider is the difficulty for working people to access facilities with the opening times at present . Thanks Neil Burns Reviewed on: 25th November 2020
Reply from Dudley Building Society Hi Neil, thanks for your review. Glad to hear your new account opening went well. We would like to apologise for any inconvenience caused by our branches closing at 1pm. There are other ways you can access the funds in your account and further details can be found on the Coronavirus support page on our website. We feel very fortunate that we have been able to stay open throughout the coronavirus pandemic and later this year, we are looking to launch an Online Services to make it easier to manage your finances at home. By doing this, we hope that we can cater to all our member’s needs. Thanks. Response date: 30th November 2020
Dudley Building Society Logo
Dudley Building Society

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Dudley Building Society?

    View all products