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Dudley Building Society: Savings reviews

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4.87
Based on 3,652 reviews, last reviewed 7th Oct 2025
25% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Top class service The best finance area I have ever dealt with. Their communication is superb, and the customer service is beyond excellent. I am so happy that I have s... Read more Reviewed on: 7th October 2025
Barbara Blythe's avatar
Barbara Blythe

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3652)

Brierley Hill branch review

5
She is always so polite and helpful that's why I love coming to the Brierley Hill branch xxx Reviewed on: 21st November 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Brierley Hill branch review

5
Makes a change to talk to a very friendly and smiley person who was very helpful Reviewed on: 20th November 2020
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Brierley Hill branch customer

Brierley Hill branch review

5
I had concerns over the passbook and she dealt with my concerns in a very cheerly but professional matter Reviewed on: 18th November 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Very helpful

5
Vicky was very helpful and thorough Reviewed on: 17th November 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill branch review

5
Naomi has been very helpful answering lots of questions. My mom is eldery and gets very worried. I love having a passbook Reviewed on: 16th November 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Brierley Hill branch review

5
I like that the branch got in touch with me to explain the new faster payment procedure and helped me with the forms. Personal touch. Reviewed on: 15th November 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Great service

5
Great friendly and personable service received over the phone today. Reviewed on: 13th November 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

5
The friendly and professioanl staff, They are very welcoming and always eager to help Reviewed on: 12th November 2020
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
The assistants in your Dudley branch are always friendly and helpful, especially Meg, They do not "push" other services which in many cases can angry customers. If asked however help and information is always given. Maybe members could be offered an in person review of their savings account to ensure they are making the best out of their savings. Much better in person than phone or online. More room could in this document to make comments, complimentary or critical. The space given is not adequate. Reviewed on: 11th November 2020
Dudley branch customer's avatar
Dudley branch customer

Gornal Wood branch review

5
Staff always friendly and helpful Reviewed on: 7th November 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

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