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Dudley Building Society: Savings reviews

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4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

On-Line facility

5
Just set up an online account with ease. It felt very secure. Thank you. Reviewed on: 11th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Good website.

4
The website seemed clear and everything works well, and interest rates are good at the moment too Reviewed on: 11th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

5
Would be good to open a/c online as going forward everything is going digital Reviewed on: 11th February 2021
Dudley branch customer's avatar
Dudley branch customer

Gornal Wood branch review

5
Very friendly and professional service Reviewed on: 11th February 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

friendly helpful telephone service

5
lovely lady helpful efficient and I didn't have to hang on the line to be answered unlike hsbc with its useless new voice service answered all my queries quickly and fully well done Reviewed on: 11th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

on-line facilities, so easy to use

5
I am impressed by the re-launch of Dudley BS with very well thought out on-line access. So much easier than posting a passbook Reviewed on: 10th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Great service / great interest rate

5
Myself and my wife opened a regular saver, via the post - the Dudley had a couple of questions for me and my wife, no problem they called us, sort out the queries immediately (I put my DoB as 2020 by mistake), we have since had great service from the Dudley team Reviewed on: 9th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Customer Service - Excellent like the good old days!

5
I had to speak to The Dudley Building Society a couple of times about opening an account for my Granddaughter. Everyone I spoke to was polite, professional and very helpful. They were open and honest with their responses and if they didn't know the answer to a question, they found it and called back within promised timescales. Very approachable, very friendly, it was a pleasure dealing with the savings team. Thanks Becs, Claire and Dan Reviewed on: 9th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

5
Staff are kind, helpful, always a smile Reviewed on: 9th February 2021
Dudley branch customer's avatar
Dudley branch customer

Gornal Wood branch review

5
Easy access/ parking. member of staff has good people skill Reviewed on: 9th February 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

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