Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,765 reviews, last reviewed 3rd Jul 2026
9% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service - best of the building societies. Very good service - best of the building societies. Reviewed on: 3rd July 2026
Shirley B's avatar
Shirley B

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
Visit provider site Read all reviews Write a review

About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

Review Dudley Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Dudley Building Society Savings reviews (3765)

Gornal Wood branch review

5
Staff are a credit but queues are getting longer and it is becoming frustrating. You need more tills or express till. the staff are run ragged! Reviewed on: 22nd February 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer
Reply from Dudley Building Society Hi, thanks for your review. We apologise for any inconvenience you experienced when visiting our branch. We are following Coronavirus guidelines closely and are only able to allow a certain number of people in our branches at any one time. We have now extended our opening hours to Monday-Friday, 9am-4pm and Saturdays 9am-12pm which should minimise any queues going forwards. Thanks Response date: 19th April 2021
Dudley Building Society Logo
Dudley Building Society

Gornal Wood branch review

5
I would recommend to my friends if the queues were quicker and shorter. The lenght of time we are waiting to be seen is ridiculus. People are handing in paperwork whilst a lot of us are just wanting to withdraw money. The staff work their socks off, i feel for them! Reviewed on: 21st February 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer
Reply from Dudley Building Society Hi, thanks for your review. We apologise for any inconvenience you experienced when visiting our branch. We are following Coronavirus guidelines closely and are only able to allow a certain number of people in our branches at any one time. We have now extended our opening hours to Monday-Friday, 9am-4pm and Saturdays 9am-12pm which should minimise any queues going forwards. Thanks Response date: 19th April 2021
Dudley Building Society Logo
Dudley Building Society

Gornal Wood branch review

5
The branch needs another till. The queues are too long and are blocked by queries. Why does it take so long to pay in money Reviewed on: 20th February 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer
Reply from Dudley Building Society Hi, thanks for your review. We apologise for any inconvenience you experienced when visiting our branch. We are following Coronavirus guidelines closely and are only able to allow a certain number of people in our branches at any one time. We have now extended our opening hours to Monday-Friday, 9am-4pm and Saturdays 9am-12pm which should minimise any queues going forwards. Thanks Response date: 19th April 2021
Dudley Building Society Logo
Dudley Building Society

Good service overall

4
Good experience, they were slow at offering online banking but have caught up now Reviewed on: 19th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Another excellent product

5
In these difficult times it is good that the Dudley continues to offer regular savers with a reasonable rate. In addition it is now possible to operate contracts online. Reviewed on: 17th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Easy to set up

5
Easy online experience - just follow the instructions. Reviewed on: 17th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Gornal Wood branch review

5
Cashier very helpful, professional, did not feel rushed, even though branch was busy. Perhaps an express till or more cashiers Reviewed on: 14th February 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

online savings

3
Unfortunately unable to open accounts online if no mobile. Reviewed on: 14th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Decent regular saver, some old fashioned processes

3
As above. Nice this account is not restricted to only the local Dudley area. Shame it still comes with an old fashioned passbook, good that can access it via online bank instead though. Had to ask for link to leave online feedback - only provided with a hard copy feedback form and offer to leave feedback is not obvious on Dudley website. Reviewed on: 13th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Human service says Eh?

4
Easy to set up, but communication could be better. As the message system prompts the selection of the account it refers to one does not expect someone to ask what account it relates to when that has already been indicated Reviewed on: 13th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Dudley Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill