Smart Money People Logo
Go to business site
Share this page
Link copied

Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
Visit provider site Read all reviews Write a review

About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

Review Dudley Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Dudley Building Society Savings reviews (3741)

Extremely helpful

5
Extremely helpful when opening an online account. Phoned me several times to keep me updated with what they were doing. Would highly recommend Reviewed on: 8th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Gornal Wood branch review

5
Staff always go above and beyond. very good service Reviewed on: 8th February 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Wasting money

1
Recently registered online. Just received acknowledgement by post, not by email !! . A4 envelope, two A4 sheets of paper, two 2nd class stamps. What a waste of money. I AM NOW ON LINE. Your opening paragraph....' we understand that life is busy and time is preccious' , so why make staff pack envelopes and make me open them to read what could have been a simple email. Disappointed! Reviewed on: 8th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Gornal Wood branch review

5
Cashier helpful, knowledgeable about accounts available Reviewed on: 7th February 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Gornal Wood branch review

3
The staff are lovely but the queues are dreadful. I'm too old to be waiting outside in the cold. Why did you get rid of the third till point?? Reviewed on: 6th February 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Efficient and friendly service

5
The person I spoke to in Customer Servicès Team was able to answer my query to my satisfaction and also gave me some additional information. Reviewed on: 5th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Nice, somewhat unique, approach

5
I loved the well-thought-through application process. It was uniquely different to allow you to complete in sections & pause/suspend/resume between sections. The address searcher was interestingly different & very effective, too! [The only reason for possibly losing 1 star was the validation process for my particular bank-account taking 2-days, but it was done same-day, so back to 5-stars.] Would it be a savings "pun too far" to call the experience "interesting"!? Best Regards Mike Woodward Reviewed on: 5th February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

5
I like the service you currently give Reviewed on: 4th February 2021
Dudley branch customer's avatar
Dudley branch customer

Excellent in every way

5
I have opened a second account recently, and could not fault the society in any way whatsoever - speedy, efficient, helpful. Thank you very much. Reviewed on: 3rd February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

4
Location of branch, friendly staff, better opening hours Reviewed on: 2nd February 2021
Dudley branch customer's avatar
Dudley branch customer

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Dudley Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill