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Dudley Building Society: Savings reviews

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4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

Kingswinford branch review

5
I met the manager, was very helpful and freindly, she gave me application for for me to open new account today and gave me all information I needed Reviewed on: 2nd February 2021
Kingswinford branch customer's avatar
Kingswinford branch customer

Great Customer Service, just as it should be.

5
Posted an application to open a savings account with DBS on the Wed. Very helpful and friendly lady named Tracy Romney telephoned me Friday AM, answered all my queries and opened the account for me. Start to finish 10/10. Had a query the next day, telephoned the Gornal Wood branch and another very helpful and pleasant Advisor answered my questions. Had another query on the following Monday and a very nice Advisor named Suki at head office sorted me out to my complete satisfaction. Overall very impressed with all the service I received from DBS, well done and thank you. Sam Warwick. Reviewed on: 2nd February 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
I believe the use of an online service would be beneficial for myself Reviewed on: 31st January 2021
Kingswinford branch customer's avatar
Kingswinford branch customer

Dudley branch review

5
Excellent service from staff. No improvements needed Reviewed on: 31st January 2021
Dudley branch customer's avatar
Dudley branch customer

Efficient and courteous

5
Smooth opening from Dudley and easy, expedient and courteous contact through email. Reviewed on: 30th January 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Friendly and local

5
Friendly staff providing a local service and with some great financial products Reviewed on: 30th January 2021
ghbannister@yahoo.co.uk's avatar
[email protected]

Good products and service

5
Some decent interest rates and good customer service Reviewed on: 30th January 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Gornal Wood branch review

5
Convenience of being in Gornal village Reviewed on: 29th January 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Personable and helpful staff

5
The two friendly advisors with whom I spoke, today, were found to be attentive to my enquiries, answering these in full and, where necessary, promising and subsequently providing a timeous report of a referral to colleagues (re. website problems). The impression given was that nothing I might ask would be too much trouble Reviewed on: 29th January 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

5
Always welcoming with prompt service / attention Reviewed on: 28th January 2021
Dudley branch customer's avatar
Dudley branch customer

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