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Dudley Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3652 reviews)

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4.87

Based on 3,652 reviews, last reviewed 7th Oct 2025

26% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Top class service The best finance area I have ever dealt with. Their communication is superb, and the customer service is beyond excellent. I am so happy that I have s... Read more Reviewed on: 7th October 2025

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025

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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3652)

Enquiry about account operation

Always helpful, friendly & efficient with any telephone enquiry - a pleasure to deal with Reviewed on: 23rd October 2020

Great customer service

Great customer service and competitive savings products Reviewed on: 23rd October 2020

Fantastic Service

Whenever I go into the branch I am welcomed with a smile and a friendly face. The staff are always very helpful and able to answer any queries. I have felt safe at all times in branch with the Covid measures that have been put in place Reviewed on: 23rd October 2020

Very helpful member of staff dealt with me

Dudley member of staff was very polite and helpful Reviewed on: 23rd October 2020

Little interest on savings like every other Building Society.

Two people I spoke to at Dudley Building Society were both very helpful. I just wish it was worth being a saver nowadays ,but the fact it isn't is not the fault of of Dudley Building Society. The Government doesn't want people to provide for their futures anymore. Reviewed on: 23rd October 2020

Gornal Wood branch review

Couldn't use my bank card, no facility Reviewed on: 22nd October 2020

Helpful clear advice

The assistant was very helpful explaining how I can manage my account during covid Reviewed on: 22nd October 2020

Dudley branch review

We like face to face contact with the staff who are always pleasant and very welcoming and helpful Reviewed on: 21st October 2020

Very good

Very good quick and Straight to the point service Reviewed on: 21st October 2020

Quick service

Information provided promptly as requested Reviewed on: 21st October 2020

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