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Dudley Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3652 reviews)

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4.87

Based on 3,652 reviews, last reviewed 7th Oct 2025

26% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Top class service The best finance area I have ever dealt with. Their communication is superb, and the customer service is beyond excellent. I am so happy that I have s... Read more Reviewed on: 7th October 2025

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025

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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3652)

Great service

I rang up Dudley branch for information and had good friendly service Reviewed on: 21st October 2020

Friendly and good service .

Very understanding and courteous , when I rang up and enquired about your new account details and sort code that I needed for making sure that the standing order that I transfer once a month would be right. Thanks again great communications and down to earth understanding. Reviewed on: 21st October 2020

Mrs Patricia Morris

Customer service was excellent provided clear information on interest to match my needs. Taking care of my needs by providing and delivering professional advice Reviewed on: 21st October 2020

Gornal Wood branch review

Don't recommend anyone or anything Reviewed on: 20th October 2020

Kingswinford branch review

All very friendly and helpful. smiley faces Reviewed on: 20th October 2020

Dudley branch review

the staff are very helpful always pleasant and friendly Reviewed on: 20th October 2020

Good customer service

Following the recent changes, Dan gave good advice and checked my account to reassure that the payment had been received. He advised on future dealings with regard to covid. He was very polite and extremely helpful Reviewed on: 20th October 2020

Good prompt service

Called with a query about my ISA and got prompt and helpful advice and informatio Reviewed on: 19th October 2020

Excellent customer service

All questions answered promptly and courteously. Very friendly and helpful. Just what I would expect from a society who look after their customers. Well done! Reviewed on: 19th October 2020

Friendly and efficient service

Very friendly and efficient service Reviewed on: 19th October 2020

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