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Dudley Building Society: Savings reviews

Name: Savings
Rating: 4.86 (3741 reviews)

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4.86

Based on 3,741 reviews, last reviewed 13th May 2026

28% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026

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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

Brierley Hill branch review

Due to Covid and me being house bound she hand delivered me some important documents and it was lovely to be able to chat with her Reviewed on: 19th January 2021

Dudley branch review

Staff very good, give you all the help what is needed. always smiling makes the day happier. Thank you Dudley Reviewed on: 19th January 2021

Efficient knowledgeable friendly clearly explained information provided by kindly patient people

Had got my paperwork in a mess and rang for help. 13 minutes later EVERYTHING explained and sorted The people on the end of the telephone should train the likes of BT how to respond people’s problems which might seem trivial to experts but which are very real to the person whose problem it. Unreservedly recommend Dudley Building Society. Reviewed on: 14th January 2021

Fantastic

Very helpful in a time were there is no intrest on your savings Reviewed on: 13th January 2021

I find Dudley Building Society always to be very helpful

When I spoke to Claire today she was very friendly and very helpful Reviewed on: 8th January 2021

Excellent detailed given about savings product

Brenda was exceptionally helpful when I tried to upgrade my regular savings. She made me aware of another product which would give me a better overall interest rate than the one I was thinking of changing to. Well done Brenda, well done Dudley Building society! Reviewed on: 8th January 2021

Customer Service

Spoke recently to (Becky) who was very friendly and helpful. Great to talk to a person rather than answer machines. Very informative, friendly and helpful. Will definitely reinvest. Thanks Reviewed on: 8th January 2021

Becky was helpful

Becky help me discuss what I could do about money transfer was lovely to talk to a pleasant person Reviewed on: 7th January 2021

Brierley hill branch review

Saf explained the ID requirments so well and told me which documents were needed. Such an easy experience. Reviewed on: 1st January 2021

Friendly and efficient

So helpful people with such friendly attitudes. Efficient too. Maybe old fashioned with no on line facilities but a pleasure to talk to staff Reviewed on: 31st December 2020

Reply from Dudley Building Society Hi, thanks for your message and lovely feedback. Whilst our Online Service is not available just yet, it will be coming later this year. To be the first to hear about the launch, we encourage you to update your email marketing preferences with us, if you haven't done so already. You can do this by emailing [email protected] or by calling our Customer Services Team on 01384 231414. Response date: 4th January 2021

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