Smart Money People Logo
Go to business site
Share this page
Link copied

Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.87
Based on 3,734 reviews, last reviewed 16th Mar 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service explaining all our options and the... Very good service explaining all our options and the lady who attended to us was very knowledgeable and kind. Reviewed on: 16th March 2026
Alan 's avatar
Alan

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
Visit provider site Read all reviews Write a review

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Dudley Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Dudley Building Society Savings reviews (3734)

Becky was helpful

5
Becky help me discuss what I could do about money transfer was lovely to talk to a pleasant person Reviewed on: 7th January 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley hill branch review

5
Saf explained the ID requirments so well and told me which documents were needed. Such an easy experience. Reviewed on: 1st January 2021
Brierley hill branch customer's avatar
Brierley hill branch customer

Friendly and efficient

5
So helpful people with such friendly attitudes. Efficient too. Maybe old fashioned with no on line facilities but a pleasure to talk to staff Reviewed on: 31st December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society Hi, thanks for your message and lovely feedback. Whilst our Online Service is not available just yet, it will be coming later this year. To be the first to hear about the launch, we encourage you to update your email marketing preferences with us, if you haven't done so already. You can do this by emailing [email protected] or by calling our Customer Services Team on 01384 231414. Response date: 4th January 2021
Dudley Building Society Logo
Dudley Building Society

Kingswinford branch review

5
Kingswinford staff are alwys friendly and very helpful Reviewed on: 29th December 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Gornal Wood branch review

4
Turn radio off. Being partially deaf it makes things difficult Reviewed on: 24th December 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Quick and easy contact

5
Called to query interest rate on a savings account got through straight away - person I spoke to was polite and efficient Reviewed on: 23rd December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Would prefer if could access account online

5
Rang today and got through OK but the recorded MESSAGE WAS VERY LONG. The lady I spoke to was extremely helpful. Reviewed on: 22nd December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society Hi, thank you for your review. Whilst our Online Service is not available just yet, it will be coming early next year. To be the first to hear about the launch, we encourage you to update your email marketing preferences with us, if you haven't done so already. You can do this by emailing [email protected] or by calling our Customer Services Team on 01384 231414. Thanks. Response date: 30th December 2020
Dudley Building Society Logo
Dudley Building Society

Gornal Wood branch review

5
I always have excellent service at the branch, don't see anything you could improve Reviewed on: 22nd December 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Advisor very helpful

5
Advisor very helpful and understood my query Reviewed on: 21st December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Gornal Wood branch review

5
Should be able to withdraw up to Reviewed on: 18th December 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Dudley Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill