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Dudley Building Society: Savings reviews

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4.87
Based on 3,734 reviews, last reviewed 16th Mar 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service explaining all our options and the... Very good service explaining all our options and the lady who attended to us was very knowledgeable and kind. Reviewed on: 16th March 2026
Alan 's avatar
Alan

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3734)

So Helpful

5
I needed help with a pass book problem and Claire was so helpful and reassuring in every way. Reviewed on: 16th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Savings

5
I find the society staff very helpful and in telephone conversations they are also well versed on explaining whatever advise I'm seeking information on my savings accounts etc and yes I have previously recommended the society to other friends. Reviewed on: 16th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Very helpful customer service

5
I always have helpful responses when I telephone and it’s easy to get through Reviewed on: 15th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Customer service

5
Completed my request efficiently. Reviewed on: 14th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Excellent customer service and good product range.

5
I would recommend the Dudley Building Society to anyone. They have a good range of products, available nationally, with competitive interest rates. Should you need to contact customer service, the staff are friendly, helpful, polite and knowledgeable too. All round an excellent building society. Reviewed on: 14th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

4
I find the staff helpful for advice etc Reviewed on: 14th December 2020
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

4
Some staff members are not too helpful or friendly Reviewed on: 11th December 2020
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
Customer service is excellent, always welcomed and given a professional and friendlt service Reviewed on: 7th December 2020
Dudley branch customer's avatar
Dudley branch customer

Kingswinford branch review

5
Always friendly, approachable, caring personal service Reviewed on: 6th December 2020
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Kingswinford branch customer

Dudley branch review

5
Girls are always professional, helpful Reviewed on: 6th December 2020
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Dudley branch customer

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