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Dudley Building Society: Savings reviews

4.87
Based on 3,652 reviews, last reviewed 7th Oct 2025
26% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Top class service The best finance area I have ever dealt with. Their communication is superb, and the customer service is beyond excellent. I am so happy that I have s... Read more Reviewed on: 7th October 2025
Barbara Blythe's avatar
Barbara Blythe

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3652)

Kingswinford branch review

5
Friendly service, helpful, couldn't ask for anything better Reviewed on: 15th October 2020

Perton branch review

5
Always friendly and known their stuff. He is a start Reviewed on: 14th October 2020

Kingswinford branch review

5
Always has a smile a welcoming. nothing is too much trouble Reviewed on: 14th October 2020

Perton branch review

5
Always served quickly adn given advice and help when needed Reviewed on: 13th October 2020

Gornal Wood branch review

4
Better IT system, always seems issues Reviewed on: 12th October 2020

Kingswinford branch review

5
Staff friendly and professional. Professioanl advice always available Reviewed on: 12th October 2020

Kingswinford branch review

5
Like personal service K'ford branch is excellent Reviewed on: 11th October 2020

Kingswinford branch review

5
Service vey good, friendly girls Reviewed on: 11th October 2020

Gornal Wood branch review

5
That it could now open proper times not convenient for people who work Reviewed on: 10th October 2020
Reply from Dudley Building Society Hi, thanks for your review. We would like to apologise for any inconvenience caused by our branches closing at 1pm. There are other ways you can access the funds in your account and further details can be found on the Coronavirus support page on our website. We understand that not everyone will feel comfortable visiting our branches during the current opening times of 9am-1pm, and therefore we want to offer our vulnerable members the opportunity to make a private appointment with us once the branch has closed to the general public at 1pm. Appointments can be made for an essential service in all of our branches on Mondays, Wednesdays and Fridays, between 1.30pm and 4pm. We feel very fortunate that we have been able to stay open throughout the coronavirus pandemic and later this year, we are looking to launch an Online Services to make it easier to manage your finances at home. By doing this, we hope that we can cater to all our member’s needs. Response date: 16th November 2020
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Dudley Building Society

Kingswinford branch review

5
Staff friendly, helpful and knowledgeable Reviewed on: 10th October 2020

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