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Dudley Building Society: Savings reviews

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4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

Kingswinford branch review

5
Kingswinford staff are alwys friendly and very helpful Reviewed on: 29th December 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Gornal Wood branch review

4
Turn radio off. Being partially deaf it makes things difficult Reviewed on: 24th December 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Quick and easy contact

5
Called to query interest rate on a savings account got through straight away - person I spoke to was polite and efficient Reviewed on: 23rd December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Would prefer if could access account online

5
Rang today and got through OK but the recorded MESSAGE WAS VERY LONG. The lady I spoke to was extremely helpful. Reviewed on: 22nd December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society Hi, thank you for your review. Whilst our Online Service is not available just yet, it will be coming early next year. To be the first to hear about the launch, we encourage you to update your email marketing preferences with us, if you haven't done so already. You can do this by emailing [email protected] or by calling our Customer Services Team on 01384 231414. Thanks. Response date: 30th December 2020
Dudley Building Society Logo
Dudley Building Society

Gornal Wood branch review

5
I always have excellent service at the branch, don't see anything you could improve Reviewed on: 22nd December 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Advisor very helpful

5
Advisor very helpful and understood my query Reviewed on: 21st December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Gornal Wood branch review

5
Should be able to withdraw up to Reviewed on: 18th December 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

So Helpful

5
I needed help with a pass book problem and Claire was so helpful and reassuring in every way. Reviewed on: 16th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Savings

5
I find the society staff very helpful and in telephone conversations they are also well versed on explaining whatever advise I'm seeking information on my savings accounts etc and yes I have previously recommended the society to other friends. Reviewed on: 16th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Very helpful customer service

5
I always have helpful responses when I telephone and it’s easy to get through Reviewed on: 15th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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