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Dudley Building Society: Savings reviews

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4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

Customer service

5
Completed my request efficiently. Reviewed on: 14th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Excellent customer service and good product range.

5
I would recommend the Dudley Building Society to anyone. They have a good range of products, available nationally, with competitive interest rates. Should you need to contact customer service, the staff are friendly, helpful, polite and knowledgeable too. All round an excellent building society. Reviewed on: 14th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

4
I find the staff helpful for advice etc Reviewed on: 14th December 2020
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

4
Some staff members are not too helpful or friendly Reviewed on: 11th December 2020
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
Customer service is excellent, always welcomed and given a professional and friendlt service Reviewed on: 7th December 2020
Dudley branch customer's avatar
Dudley branch customer

Kingswinford branch review

5
Always friendly, approachable, caring personal service Reviewed on: 6th December 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Dudley branch review

5
Girls are always professional, helpful Reviewed on: 6th December 2020
Dudley branch customer's avatar
Dudley branch customer

Good interest rate, helpful staff

5
I contacted Georgia in customer service, she was very courteous and helpful and answered my questions with great efficiency Reviewed on: 6th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
Friendly service, helpful, nothing better Reviewed on: 4th December 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Dudley branch review

5
Office in the heart of the town, friendly, helpful and knowledgeable staff, good Covid safety and precautions arrangements Reviewed on: 4th December 2020
Dudley branch customer's avatar
Dudley branch customer

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