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Dudley Building Society: Savings reviews

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4.87
Based on 3,734 reviews, last reviewed 16th Mar 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service explaining all our options and the... Very good service explaining all our options and the lady who attended to us was very knowledgeable and kind. Reviewed on: 16th March 2026
Alan 's avatar
Alan

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3734)

Good interest rate, helpful staff

5
I contacted Georgia in customer service, she was very courteous and helpful and answered my questions with great efficiency Reviewed on: 6th December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
Friendly service, helpful, nothing better Reviewed on: 4th December 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Dudley branch review

5
Office in the heart of the town, friendly, helpful and knowledgeable staff, good Covid safety and precautions arrangements Reviewed on: 4th December 2020
Dudley branch customer's avatar
Dudley branch customer

review

5
Beckie answered all my questions and spoke to me in real language very grateful. she is a superstar and deserves credit Reviewed on: 3rd December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

helpful and efficient

5
Really helpful at answering questions and giving clear explanations. and have some great savings products Reviewed on: 3rd December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
Direct bank transfers are much better Reviewed on: 1st December 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Always found the Dudley Building Society, very helpful, approachable, supportive with competitive Savings Products.

5
I have been a loyal long-term Customer of the Dudley Building Society. In recent times, externally, I was Alerted to a new Regular Saving Product and, mistakenly, used an older On Line Application which, unbeknown to myself was out of date and redundant. I telephoned the Society and they kindly reminded myself an up-to-date Application Form was now available On Line, which I immediately completed, sent off and was helpfully confirmed to myself this afternoon that said Account had now been opened, Pass Book is on it's way and, at my request, with myself having passed the Society's protective Security Questions, kindly gave myself the Accounts full particulars to enable myself to undertake my Second Month's Faster Payment on the First of the Month, tomorrow. What can I say - an excellent person centred efficient and praiseworthy service as usual. Ray from Brighton, East Sussex. Reviewed on: 30th November 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Really good service

5
I always find the staff very friendly and helpful. Always greeted with a smile .. always willing to help with any questions you might have. Reviewed on: 30th November 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
Nothing could be better at the moment Reviewed on: 27th November 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Account review

5
I needed to know interest paid in tax year19/20 and current interest rates on my accounts. Claire phoned following my email to DBS. Appropriate security checks were carried out and then Claire gave me all of the information I needed. I’m very pleased with what we were able to achieve over the phone Reviewed on: 27th November 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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